United States onlyAccount Manager - Renewal Specialist
Remote U.S. (designated states)
This position is fully remote and may be performed from one of the following U.S. states: AL, AZ, FL, GA, IN, KS, MA, MI, MS, NC, NV, OR, PA, SC, TN, TX, UT, VA.
Department: Sales
Reports To: VP of Sales (Upsell)
The Account Manager - Renewal Specialist is responsible for renewing contracts and managing sales into Physical Therapy office environments within their account list. This is a quota carrying position with responsibility to drive annualized revenue across the product lines offered by Raintree, including but not limited to EHR/PM Software, SaaS offerings, Revenue Cycle Management (RCM), and third-party partner products. The Renewal Specialist focuses on re-contracting existing Raintree customers.
Duties and Responsibilities
- Independently manage a sales account list to achieve assigned quarterly and annual sales targets while working as part of a team
- Generate incremental revenue from price increases and new business from product and services sales to mid-sized to large PT practices
- Prospect for potential opportunities using direct methods, such as calls and face-to-face meetings, and indirect methods such as networking
- Identify and qualify new prospects to continually build pipeline
- Promptly and effectively engage with prospects identified through marketing lead generation efforts
- Provide useful feedback to marketing group on lead quality
- Accurately track each prospect through the sales stages within CRM system
- Manage current quarter business and subsequent quarters' pipeline proactively and consistently
- Drive the sales cycle from initial customer engagement to closure
- Provide accurate forecasts around sales pipeline on a monthly basis
- Implement business and marketing initiatives to drive quota achievement
- Develop and maintain key account plans that identify opportunities to deliver value, including strategic motivators, main stakeholders, buying processes, and forecasted sales
- Articulate and evangelize the vision and positioning of the organization and its solutions to differentiate capabilities to clients
- Develop and maintain a high level of domain and competitive knowledge on industries and products to leverage in the sales cycle
- Effectively demonstrate products and services
- Provide feedback to Sales Management related to the market and competitor environment
- Contract negotiations with prospective clients
- Travel within assigned territory and/or for industry events
Position Proficiencies and Requirements
- Bachelor's degree or relevant work experience in a similar role
- At least three years of documented success in selling SaaS with contract negotiation experience
- Demonstrated success achieving sales targets and quotas
- General computer proficiency, including working knowledge of Google Suite, Microsoft Office Applications (Word, PowerPoint, Excel, etc.) and Salesforce.com
- Well-developed verbal, listening and phone communication skills
- Good written communication skills with the ability to write routine correspondence
- Remote Office with travel up to 25%
Competencies to Drive Success
- Accountable
- Demonstrates relationship building skills both internally and externally
- Strong organizational skills and ability to execute manual detailed tasks
- Strong customer service focus and commitment
- Ability to establish and maintain effective working relationships within the team
- Ability to work well with diverse personalities
- Tactful, mature and flexible
Our Core Values
We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible
We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team
About Us
Work with a World-Class Healthcare Team. Raintree Systems is the leading provider of both efficiency tools and engagement features that are built to manage ALL aspects of the healthcare industry. By way of high-level automation, intuitive analytics and simplified reporting, our platform eases practice staff's workload and optimizes business operations.
Our team of Rainees is built on expertise in their respective areas with a core understanding of teamwork and collaboration. Plus, our Rainees have an enthusiasm for excellence, growth, and continuous improvement in our process and the ways in which we support our valued clients.
If you align with our company values and seek to join a team of friendly and passionate people who are dedicated to excellence, Raintree may be the perfect fit for you!
Our Perks
- Remote Work/Work From Home
- Paid Time Off/11 Paid Holidays/Year-End Holiday Break
- Health, Dental, Vision, HSA/FSA
- 401K with Company Match
- Disability & Life Insurance
- Employee Assistance Program
- Paid Parental Leave
Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
