Lending Operations & Compliance Manager

Powering Performance Marketplaces in Digital Media

QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and “research and compare” consumers with brands. We run these virtual- and private-label marketplaces in one of the nation’s largest media networks.

Our industry leading segmentation and AI-driven matching technologies help consumers find better solutions and brands faster. They allow brands to target and reach in-market customer prospects with pinpoint segment-by-segment accuracy, and to pay only for performance results.

Our campaign-results-driven matching decision engines and optimization algorithms are built from over 20 years and billions of dollars of online media experience.

We believe in:

• The direct measurability of digital media.
• Performance marketing. (We pioneered it.)
• The advantages of technology.

We bring all this together to deliver truly great results for consumers and brands in the world’s biggest channel.

Job Category

• Own end-to-end operational oversight of lending partner relationships, including managing contractor status across approved, denied, and dormant lenders.
• Independently manage treasury coordination to ensure alignment with revenue recognition practices and partner SLAs.
• Oversee and optimize the full loan lifecycle (application to servicing) with minimal guidance.
• Drive the implementation of new procedures and policies that improve speed, accuracy, and efficiency across operational systems.
• Maintain compliance standards and ensure all processes meet federal and state lending regulations (e.g., TILA, ECOA, UDAAP, FDCPA).
• Support and respond to regulatory audits and exams in collaboration with compliance/legal teams.
• Identify and mitigate risks across lending and operational pipelines through proactive monitoring and documentation.
• Develop repeatable processes, playbooks, and templates for internal teams to follow.
• Act as a primary point of contact for both internal stakeholders and lending partners regarding operational processes.
• Lead internal trainings and educate teams on process, compliance, and regulatory updates.
• Collaborate cross-functionally, but operate with a high level of independence and accountability.

Requirements

• 5+ years of hands-on experience in lending operations, consumer finance, or regulatory compliance.
• At least 1+ years of experience independently owning or leading operations strategy initiatives.
• Proven track record of working autonomously and taking initiative without requiring direct supervision.
• Experience with online lending, marketplace lending, or fintech environments strongly preferred.
• Deep understanding of consumer lending workflows, including underwriting, funding, and servicing.
• Familiarity with financial regulations and compliance practices, with experience supporting audits (CFPB, state DFIs, etc.).
• Strong process orientation with a continuous improvement mindset (lean, Kaizen, etc.).
• Comfortable using operational and loan data to drive insights and guide decision-making.
• Bachelor’s degree required in Business, Finance, Operations Management, or related field.
• Bonus points for advanced credentials like an MBA, JD, CRCM, or equivalent

QuinStreet is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity or any other characteristics protected by law.

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