Quantrics Enterprises Inc.QI

Senior Data Storage and Back-up Engineer (Work From Home)

Quantrics Enterprises Inc. is a provider of IT development, customer service solutions, and shared services, primarily supporting Canada's leading telecommunications company. It operates as a subsidiary of Nordia and has a significant presence in the Philippines.

Quantrics Enterprises Inc.

Employee count: 5000+

Philippines only

Overview

Drive innovation in cybersecurity, software development, and big data technology as part of our award-winning IT team. You can play a critical role as part of a global agile team for Bell Canada, Canada’s largest telco, media, and tech company. We know our success is fueled by our people, so we empower our Qmunity and provide a workplace where you can flourish and grow.

We offer premium benefits, including:

  • Home-based Setup
  • Miscellaneous allowances, performance-based bonus, and yearly increase
  • HMO from day 1 for you + 2 free dependents
  • 6 months paid maternity/ 15-days paternity leave
  • Company-sponsored training and upskilling, and career growth opportunities!

Responsibilities

  • Managing the end-to-end lifecycle of storage infrastructure, including the deployment, operation, maintenance, and migration of SAN environments
  • Perform the technology watch; contribute to the strategy and evolution of existing services, as well as future architecture evolution around communication platforms.
  • Support and manage various Netbackup storage products.
  • Implement multiprotocol environments like FC, iSCSI, NFS and CIFS in NetApp NAS environment.
  • Manage and troubleshoot backup operations (day to day), perform root cause analysis for backup issues, hands-on experience with troubleshooting on restores
  • Migrate data for various hosts like Solaris, AIX, Linux and windows hosts.
  • Work with systems administrators to troubleshoot related storage problems or performance.
  • Perform storage allocations, LUN masking, and data migrations.
  • Perform performance monitoring on storage and set up alerts & notification.
  • Develop, update, and implement CLI scripts for Netbackup, and fiber switch configuration and administration.
  • Participate in planning and implementation of storage array changes including firmware version, and storage virtualization.
  • Define requirements and specifications with internal groups in an Agile setting (Epics and User Stories)

Qualifications

Core Competencies

  • 7 years of hands-on experience in enterprise-level data storage technologies including ONTAP, Hitachi, StorageGRID, and SAN BROCADE (focusing on FC networking).
  • 7 years of experience in backup and recovery solutions using NetBackup and Commvault, ensuring data integrity and compliance across enterprise environments.
  • 7 years of experience in managing technical operations and administration in IT data storage and backup, optimizing performance, availability, and scalability.
  • 7 years of experience in deploying and maintaining multiprotocol environments such as FC, iSCSI, NFS, and CIFS, particularly within NetApp NAS systems.
  • 5 years of general networking experience.

Complementary Competencies

  • Working knowledge of VMware, OpenStack, and Kubernetes (K8s) for virtualization and container orchestration.
  • Familiarity with Python scripting and database systems such as MS SQL and Oracle DB for automation and data management tasks.
  • Experience using Jira for issue tracking and project management in agile environments.

QUALIFICATIONS

Educational Qualifications

  • Bachelor’s degree in computer science, Information Technology, or related field.

Work Conditions

  • Work From Home Set-up
  • Open for Night Shift (8PM to 5AM) or Mid Shift (4PM to 1AM)

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Quantrics Enterprises Inc.

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Quantrics Enterprises, Inc. is a subsidiary of Nordia, which is Canada's largest provider of customer service solutions. Quantrics provides captive services in IT Development, technical and customer call centers, and shared services support for Canada's leading telecommunications provider. Established in Canada in January 2016, Quantrics opened its doors in Taytay, Rizal, Philippines, as a captive offshore business process outsourcing (BPO) contact center in August 2016. The company expanded its business model in 2017 to include IT development and shared services. Quantrics has positioned itself as more than a customer service champion, aiming to be a leading Digital Services and IT/Software Solutions Provider. The company emphasizes innovation and technological advancements, driven by the passion of its employees, referred to as the 'Qmunity'.

Quantrics focuses on fostering professional career growth and enabling employees to contribute to the global digital landscape. Initially centered on Customer Call Center Operations supporting Bell Media, Quantrics has broadened its scope to encompass Bell's shared services support and has diversified into IT and Software Development, including mobile app and web development, and blueprint programming. The company has received recognition as a top employer, including being rated by Glassdoor in its third year and acknowledged as a Wellness Company of the Year by Asia CEO Awards in 2021 and 2022. It also received the Best Company of the Year Outside NCR award from the International ICT Awards in 2022. Quantrics operates with a 'people-first' philosophy, prioritizing the needs and well-being of its employees, partners, and the Qmunity. This approach is reflected in their commitment to creating a positive work environment and their recognition programs. As of May 2025, Quantrics, along with Nordia, has rebranded to NQX, signifying a unified brand focused on customer experience and digital innovation. However, the existing digital presence under the quantrics.com domain still reflects the Quantrics brand and its established operations in the Philippines with sites in Taytay, San Mateo, and Naga.

Employee benefits

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Yearly increase

Annual salary increase.

Flu Vaccination

Annual flu vaccination.

Optical Reimbursement

Reimbursement for optical expenses.

Home-based setup

Option for employees to work from home.

View Quantrics Enterprises Inc.'s employee benefits
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Quantrics Enterprises Inc.

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Quantrics Enterprises Inc. hiring Senior Data Storage and Back-up Engineer (Work From Home) • Remote (Work from Home) | Himalayas