Quantrics Enterprises Inc.QI

Digital Analytics Implementation Specialist (Work From Home)

Quantrics Enterprises Inc. is a provider of IT development, customer service solutions, and shared services, primarily supporting Canada's leading telecommunications company. It operates as a subsidiary of Nordia and has a significant presence in the Philippines.

Quantrics Enterprises Inc.

Employee count: 5000+

Philippines only

Overview

Drive innovation in cybersecurity, software development, and big data technology as part of our award-winning IT team. You can play a critical role as part of a global agile team for Bell Canada, Canada’s largest telco, media, and tech company. We know our success is fueled by our people, so we empower our Qmunity and provide a workplace where you can flourish and grow.

We offer premium benefits, including:

  • Home-based Setup
  • Miscellaneous allowances, performance-based bonus, and yearly increase
  • HMO from day 1 for you + 2 free dependents
  • 6 months paid maternity/ 15-days paternity leave
  • Company-sponsored training and upskilling, and career growth opportunities!

Responsibilities

  • Support the implementation and maintenance of Digital analytics tools (Adobe Analytics, Adobe Tags, Google Analytics) for the new/existing web and app properties.
  • Work closely with business analysts to define implementation requirements, Functional/Tagging Specification Documents and maintain documentation on processes of implementation
  • Build custom tagging solutions in TMS such as Adobe Tags or GTM based on business requirements
  • Work with IT to build the data layer setup and the tracking instructions as per requirements.
  • Collaborate with IT on continuous development work and closely align initiatives on our web properties and apps
  • Develop, customize and troubleshoot events and tags in complex environments with the use of JavaScript, HTML and CSS
  • Implement analytics tracking codes and assist in quality assurance to ensure tagging functionality across all digital properties (web and apps)
  • Debug and fix tagging issues or data discrepancies found on apps Analytics implementation
  • Look for the cutting-edge best practice in digital analytics enablement such as the event-driven data layer standardization, Adobe MarTech integration, etc.

Qualifications

Core Competencies

  • At least 3 years of experience in digital analytics such as Adobe Analytics or Google Analytics, focusing on measurement of digital performance, data integration and development
  • At least 3 years of experience in dynamic tagging solutions (Adobe Tags/Launch, Adobe Event Forwarding, GTM, Firebase Analytics)
  • At least 3 years of experience with building reports / dashboards with Adobe Analytics, Google Analytics 4, etc.
  • At least 3 years of experience with digital analytics QA tools such as browser network calls, extensions (i.e. Omnibug), desktop tools (i.e. Fiddler)
  • Familiar with programming languages like JavaScript, HTML, CSS, and computer programming concepts
  • Good understanding of data collection and hands on experience using AEP Mobile and Firebase Analytics SDKs
  • Hands-on experience creating, maintaining SDR implementations
  • Adobe Analytics and related Adobe Experience cloud tools expert (Adobe Experience Platform, Adobe Real-time CDP, etc.)
  • Understanding of Adobe Analytics processing rules, SAINT classifications, report suites
  • Hands-on experience with apps debugging tools like Charles, Assurance
  • Ability to own and work independently on assigned deliverables, but also collaborate with multiple team members and stake holders when necessary
  • Strong organizational, communications, and time management skills

Complementary Competencies

  • Experience with other TMS (Adobe Tags, Google Tag Manager, Tealium, Ensighten, etc.)
  • Experience with AEP Web SDK
  • Proficiency with building reports / dashboards with Adobe Analytics, Google Analytics 4, etc.
  • Experience with tagging mobile apps
  • Familiarity with apps technologies such Kotlin, Swift, C++, AS, Xcode

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Quantrics Enterprises Inc.

Learn more about Quantrics Enterprises Inc. and their company culture.

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Quantrics Enterprises, Inc. is a subsidiary of Nordia, which is Canada's largest provider of customer service solutions. Quantrics provides captive services in IT Development, technical and customer call centers, and shared services support for Canada's leading telecommunications provider. Established in Canada in January 2016, Quantrics opened its doors in Taytay, Rizal, Philippines, as a captive offshore business process outsourcing (BPO) contact center in August 2016. The company expanded its business model in 2017 to include IT development and shared services. Quantrics has positioned itself as more than a customer service champion, aiming to be a leading Digital Services and IT/Software Solutions Provider. The company emphasizes innovation and technological advancements, driven by the passion of its employees, referred to as the 'Qmunity'.

Quantrics focuses on fostering professional career growth and enabling employees to contribute to the global digital landscape. Initially centered on Customer Call Center Operations supporting Bell Media, Quantrics has broadened its scope to encompass Bell's shared services support and has diversified into IT and Software Development, including mobile app and web development, and blueprint programming. The company has received recognition as a top employer, including being rated by Glassdoor in its third year and acknowledged as a Wellness Company of the Year by Asia CEO Awards in 2021 and 2022. It also received the Best Company of the Year Outside NCR award from the International ICT Awards in 2022. Quantrics operates with a 'people-first' philosophy, prioritizing the needs and well-being of its employees, partners, and the Qmunity. This approach is reflected in their commitment to creating a positive work environment and their recognition programs. As of May 2025, Quantrics, along with Nordia, has rebranded to NQX, signifying a unified brand focused on customer experience and digital innovation. However, the existing digital presence under the quantrics.com domain still reflects the Quantrics brand and its established operations in the Philippines with sites in Taytay, San Mateo, and Naga.

Employee benefits

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Yearly increase

Annual salary increase.

Flu Vaccination

Annual flu vaccination.

Optical Reimbursement

Reimbursement for optical expenses.

Home-based setup

Option for employees to work from home.

View Quantrics Enterprises Inc.'s employee benefits
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Quantrics Enterprises Inc.

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Quantrics Enterprises Inc. hiring Digital Analytics Implementation Specialist (Work From Home) • Remote (Work from Home) | Himalayas