United States onlyOverview
Join the Qualfon Team: Your Paid Path to a Licensed Insurance Career
Ready to swap a "job" for a lifelong professional career? Qualfon is looking for ambitious individuals to join our Property & Casualty Insurance Licensing Program.
Forget the stress of self-study or unpaid training. We provide the classroom, the experts, and the paycheck while you learn. We’ll teach you the ins and outs of the insurance industry, ensuring you transition into call center professional to a Licensed P&C Insurance Expert in no time.
Why This Role is Perfect for You:
- Earn While You Learn: No license? No problem. We provide up to 64 hours of paid Pre-Licensing Training Program. We cover the costs while you focus on passing your exam.
- A Clear Raise on Day One of Licensing: Start at a $18 per hour during training and see an immediate jump to $22.50/hr once you become licensed.
- Service-First (No Cold Calling!): We focus on helping customers who need us. You’ll support clients with quotes, policy changes, and coverage updates—no aggressive "cold" sales required.
- Remote Flexibility: Enjoy the professional growth of a corporate career from the comfort of your home office.
- Expand Your Portfolio: Already have a Life or Health license? This is the perfect way to add P&C to your credentials and increase your market value.
**You must be able to take the state exam in the greater Columbia, SC area.**
Responsibilities
What You’ll Be Doing:
- Expert Guidance: Support customers via phone and email with new policy quotes and billing inquiries.
- Policy Management: Process endorsements, cancellations, and coverage updates with precision.
- Problem Solving: Navigate underwriting questions and help clients understand their protection.
- Compliance Champion: Ensure all transactions meet industry regulations and internal quality standards.
Qualifications
Who We’re Looking For:
- Experienced Professionals: You have a background in customer service. Call center experience is a plus.
- Growth-Minded: You aren't looking for a "gig", you want a career pathway with stability and upward mobility.
- Detail-Oriented: You take pride in accuracy, especially when handling important legal documents and applications.
- Great Communicators: You can turn complex insurance jargon into clear, helpful advice for customers.
- Reliable: You can pass a background check and are committed to the full 8-week training schedule.
Internet Service Requirements
All agents are required to have wired internet service installed directly into their home.
Examples of acceptable wired services include:
- Cable internet
- Fiber‑optic internet
- DSL broadband
Wireless-only internet services are not allowed.This includes:
- Cellular/mobile hotspots (4G, 5G, LTE)
- Fixed wireless internet
- Satellite internet providers (e.g., Starlink, HughesNet, Viasat)
Direct Ethernet Connection Requirement
The Qualfon computer must be plugged directly into your home router or modem using an Ethernet cable.
Wi‑Fi cannot be used at any point between the Qualfon computer and your internet service provider.This means:
- No wireless connection from the computer to the router
- No Wi‑Fi extenders, mesh systems, or boosters
- No cellular hotspots or any other wireless links
Both of the above requirements must be met.
Proof of internet service provider and service required upon hire.
What We Offer (Your Success is Our Mission):
We fully support you through the transition from trainee to Licensed Professional.
- Compensation:
- Training Phase: $18.00/hr up to 64 hours
- Licensed Phase: $22.50/hr (upon passing the state exam)
- Paid Licensing: We cover your pre-licensing coursework and the cost of two attempts for your state exam.
- Total Vocation Support: We don't just train you for a task; we invest in your growth as an individual.
- Comprehensive Benefits: Access to medical, dental, and vision insurance to keep you and your family healthy.
- Equipment Provided: We set you up with the technology you need to succeed in a remote environment.
About the Company
At Qualfon, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make each person’s life better.
Our Qualfon Mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients.
QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.
Contact qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations.
