Site Reliability Engineer

What will you be doing?

• Use relevant development languages and knowledge of systems, services, and tools appropriate for the business area to build software applications. Serves as the primary contact for this area.
• Develop readable and reusable code by applying standard patterns and using standard libraries.
• Mentor junior team members on code readability and reusability.
• Ensure data security, integrity, and quality by adhering to company standards and best practices.
• Design solutions that fulfill current business requirements and accommodate future enhancements.
• Guide teams to guarantee systems are reusable and interoperable.
• Use best practices to reduce risks to business operations by creating clear documentation like runbooks and operational guides.
• Collaborate with development teams to define and implement relevant observability metrics, with the goal of enhancing application reliability.
• Spearhead incident response for issues impacting their track.
• Leverage new technologies and automation to reduce operational and maintenance costs.
• Eliminate technical debt, identify scaling bottlenecks, and proactively plan for future growth to ensure infrastructure is kept up-to-date.
• Use excellent technical judgement, innovation, and execution to prioritize and solve challenging problems.
• Independently drive business results across multiple teams by either leading high-level architectural decisions or implementing complex components of a project.
• Set technical strategy and define technical roadmaps with cross-team dependencies for business impacting projects, requiring a high level of technical expertise.

What do we need from you?

• Demonstrated experience in Object Oriented Programming with Python or Go.
• Tool Stack: Terraform, AWS, Docker, Vault, ProxySQL, and Gitlab.
• Skills: Automation (General), Infrastructure as Code, Python Scripting, Bash shell scripting and Unix system admin.
• 5 Years working in an SRE role, including a minimum of two years verifiable experience working with terraform on AWS in a production environment.
• Intermediate-level experience with MySQL or other relational database systems.
• Logical and analytical thinking for problem-solving.
• Proven ability to systematically identify patterns and underlying issues in complex situations.
• Strong skills in identifying opportunities to improve processes, systems, and structures, enhancing performance through analysis and assessment of existing process flows, methods, and standards.
• Experience in delivering clear, well-structured, and meaningful information to a target audience, using appropriate communication mediums and language tailored to the audience.
• Ability to achieve mutually agreeable solutions by staying adaptable, communicating ideas clearly, and practicing active listening.

What do you get in return?

• Love your career: Competitive total rewards package with an annual bonus
• Love your development: Hone your skills or learn new ones with our substantial training allowance; participate in professional development days, attend conferences, become certified, whatever you like!
• Love your work/life balance: Why commute? Work remotely from your home (forever), there’s no daily travel requirement to an office! You can be located anywhere in the US or Canada, all you need is a stable internet connection.
• Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and an annual budget to personalise your work environment!
• Love your community: Blog during work hours; take a day off and volunteer for your favorite charity.