United Kingdom only*This position is fully remote/home based. Applications will be accepted from candidates based in the UK.
PLOS is a non-profit organization on a mission to drive open science forward with measurable, meaningful change in research publishing, policy, and practice. We believe in a better future where science is open to all, for all.
Role Summary
The Marketing Manager, Insights and Analysis leverages HubSpot and other tools to deliver robust reporting systems and actionable insights that optimize PLOS’ marketing communications. This role plays a pivotal role in connecting campaign performance to data-driven marketing strategies, ensuring the effectiveness of campaigns, and advancing PLOS's mission to make science open and accessible to all.
Supervisory Responsibilities
n/a
Responsibilities
Reporting
- Build and maintain HubSpot dashboards that integrate data from HubSpot, Google Analytics, and other sources to track Marketing Communications performance across all audience touchpoints
- Maximize HubSpot’s reporting capabilities to track campaign performance and uncover trends across the customer lifecycle.
- Provide regular and ad hoc performance reports, highlighting trends and opportunities within specific campaigns and offering an overarching view of our database
- Use a variety of sources and metrics to tie traffic, user behavior, and conversion rates back to marketing campaigns
- Work closely with colleagues to configure Google Tag Manager for event tracking and ensure all relevant metrics are captured for detailed analysis.
- Proactively identify opportunities to improve workflows, processes, and reporting methodologies, contributing to a culture of continuous improvement
- Stay ahead of industry trends, best practices, and new tools to enhance data accuracy and reporting effectiveness
Analysis and insights
- Synthesize data from email, social media, website traffic, and paid advertising into actionable recommendations to guide strategy and future campaigns
- Collaborate with the marketing team to connect insights to broader objectives, contributing to the development of data-informed strategies
- Leverage HubSpot behavioral data, including customer interactions and lifecycle stages, to inform campaign strategies and ensure measurable results.
- Identify and report on campaign trends, using insights to guide the expansion and optimization of marketing efforts
- Deliver insights that directly improve campaign ROI, customer engagement, and overall marketing efficiency
Knowledge and Skills
- Expert-level knowledge of HubSpot reporting tools and performance tracking, including multi-channel campaign analysis, customer lifecycle insights, and behavioral data segmentation.
- Good practical experience of Google Analytics and familiarity with collaborating on Google Tag Manager setups to monitor key events and ensure proper data capture.
- Able to break down complex information in a way that’s accessible and understood by others using reports and data visualization tools such as Looker Studio, Tableau or similar tools that inform marketing strategies
- Excellent communication skills that translate insights into actionable recommendations for both technical and non-technical stakeholders.
- Attention to detail and strong organizational skills, with the ability to manage multiple projects and priorities.
- Highly skilled with detailed analysis but able to translate this into a relevant narrative for the MarComms department
- Ability to work nimbly within a team and collaboratively across the department but without direct supervision
- Substantial experience in marketing analytics or a related role, preferably using HubSpot or a similar platform
Qualifications
- Bachelor’s degree in Marketing, Data Analytics, or a related field; or equivalent experience
Physical Requirements and Work Environment
- Prolonged periods stationary at a desk and working on a computer
- Some national and international travel may be required occasionally
- Some flexibility to work across time zones
The base salary range we’ve established for these positions is UK £35,000- £47,000. PLOS also offers a comprehensive benefits package summarized below.
BENEFITS:
UK:
- Private medical insurance
- Life assurance
- Income protection
- Personal accident insurance
- Pension with up to 10% employer match
- 25 days holidays, market competitive Maternity and Paternity leave
- Birthday and three winter holidays days off
- 2 days paid time off for volunteering per year
- Fully remote work environment with stipend on joining for home office
About PLOS
Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst in open science, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing, and publishing research outputs that enable everyone to learn from, reuse and build upon scientific knowledge.
Our work is supported by a highly skilled global in-house team, partnerships with local scholarly organizations, and the valued contributions of a diverse, international community of scientific researchers.
We’re committed to equal opportunity
We’re working to create a more equitable system of scientific knowledge and understanding. Removing barriers to inclusion and facilitating broad participation of voices is core to our success, inside and out.
Beyond accepting distinct perspectives, we seek and support divergent backgrounds among our staff because we know differences strengthen our teams, our work, and our communities. We strongly encourage applicants of all identities to join us as we work towards a future where science is open to all, for all.
Visit plos.org/careers to learn more.
To learn more about how PLOS protects your privacy, see our Employee Privacy Notice.
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