Product Manager

Title: Product Manager

Location: Remote-US

Salary: $130k annually

About PSI

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at: https://www.psiexams.com/

About the Role

The Product Manager role at PSI is responsible for researching and understanding the needs of key stakeholders in PSI products, creating a strategic and defensible product roadmap, and ultimately deliver products that align to clients requirements and business objectives.

This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel for meetings, events and workshops.

Role Responsibilities

• Participate in building the strategy, vision and roadmap for scaling features and products.
• Strong customer-oriented mindset and ability to work and communicate with clients regarding sprints, releases and product details.
• Conduct market and customer research to develop insights and anticipate challenges and opportunities in the four core areas: authoring, delivery, proctoring and reporting.
• Manage multiple projects working cross functionally with the business and software development teams to meet deadlines.
• Innovate on behalf of our customers to define the next generation of features for your products.
• Own reporting and communication to senior leaders across the organization.
• Work with cross-functional teams to lead and support platform and product migrations.
• Work closely with Project Manager on key projects involving your products.
• Work closely with Solutions team to help craft and align client/bespoke versus product enhancements.
• Develop strong and consistent processes for continuously gathering input from both internal and external users.

Knowledge, Skills and Experience Requirements

• 6+ years of experience demonstrated product management experience delivering quality, on-time product delivery working closely with QA, software development and project management in an agile environment.
• Education to Bachelor’s degree level, preferably in a business or technical field. MA or MBA a plus.
• Technical experience as a software engineer, analyst, or technical project manager preferred.
• Formal training, certification or experience in design, contextual inquiry, or other methodologies regarding end-to-end commercial product development and/or requirements gathering.
• Educational technology, certification and/or assessment/remote proctoring industry experience.
• Product experience with large-scale SaaS software systems
• Experience determining accurate LOEs, owning and developing product roadmaps aligned with corporate goals, objectives, and drivers, and remonstrated project management skills.
• Experience working with Agile/Scrum methodology.
• Experience translating between the technical details, customer problems, and business impact of the team’s work.
• Experience working with a UX Designer to refine the product and deliver wireframes and requirements to the software engineering team.
• Experience using the Productboard product management application a plus.
• Experience collaborating using Microsoft Team a plus.

Benefits and Culture

At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.

In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:

• 401k/Pension/Retirement Plan – with country specific employer %
• Enhanced PTO/Annual Leave
• Medical insurance – country specific
• Dental, Vision, Life and Short-Term Disability for US
• Flexible Spending Accounts – for the US
• Medical Cashback plan covering vision, dental and income protection for UK
• Employee Assistance Programme
• Commitment and understanding of work/life balance
• Dedicated DE&I group that drive core people initiatives
• A culture of embracing wellness, including regular global initiatives
• Access to supportive and professional mechanisms to help you plan for your future
• Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities