Sr Software Engineer -Smartsheet

Sr Software Engineer -Smartsheet

Date: Apr 28, 2025

Location:Newark, NJ, US

Company: PSEG

Requisition: 81918

PSEG Company: PSEG Services Corp.

Salary Range: $ 101,600 - $ 160,900

Work Location Category: Hybrid Flexible

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

The Sr. Software Engineer- EPMO position is a direct report to the EPMO Operations Manager. The role is responsible for EPMO systems and how they align with IT user needs. The Engineer documents requirements, establishes scope, establishes objectives and determines strategy for implementing IT systems to achieve business goals. The role partners with IT business functions to understand operations, reliability, business value and technical requirements and align them with IT functional and non-functional business requirements.

The Engineer is responsible for the development, implementation, and maintenance of Smartsheet solutions for PSEG. The ideal candidate will have experience with Smartsheet, as well as strong programming and analytical skills.

Job Responsibilities

• Develop and implement Smartsheet solutions to meet the needs of PSEG
  • Working with IT staff and management, and vendors to plan, design, build, implement, and support new and existing Smartsheet solutions.
  • Interface with other areas of IT for engineering and infrastructure support
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the environment.
  • Ensure Quality Control and Assurance procedures are consistent with Infrastructure specifications, client requirements and corporate policies.
  • Perform reviews and/or Root Cause Analysis on production systems failures, formulate corrective action plans, ensure corrective actions are implemented, and track their effectiveness.
  • Requires working in a 24x7 environment with callout
  Work with stakeholders to gather requirements and design solutions

• Test and debug Smartsheet solutions

• Provide training and support to users of Smartsheet solutions
  • Stay up to date on the latest Smartsheet features and functionality
  • Work with other IT team members to integrate Smartsheet solutions with other systems
  • Own functional specifications and serve as a functional expert with a deep understanding of IT business needs regarding product/system capabilities to develop business requirements, perform quality assurance and support
  • Provide Smartsheet product expertise in regard to functional needs and processes, to include working with the product support team to resolve product integration issues
  • Perform as a key member of EPMO team to ensure customer needs are met throughout the planning, design, configuration, integration, testing and production acceptance of all stages of product development
  • Partner with Project Managers, the Enterprise Project Management Office (EPMO), System Integrators and Product Vendors to help develop Business Requirements Documents and Requirements Traceability Matrices aligned with IT customer needs
  • Align and support with strategic direction of broader IT organization. Contribute to the strategic vision/plans and identify product enhancements that improve customer experience and simplify current landscape
  • Assist the EPMO to develop business cases, roadmaps and cost-benefit analysis of new operational technologies.

Job Specific Qualifications

Required:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Math or related technical field.
  • A minimum of 6 years of experience within the IT field or an industry with reliance on technical expertise.
  • Demonstrated knowledge of Information Technology principles including Infrastructure support, system administration, and application support and/or application development techniques.
  • Demonstrated ability to troubleshoot and make recommendations using critical thinking, sound judgment, and decision making processes and techniques in a fast-paced, mixed technology environment
  • Demonstrated ability to create both technical and non-technical end-user documentation
  • Must be detail oriented and demonstrate strong analytical and problem solving skills.
  • Must demonstrate strong interpersonal skills and the ability to work effectively with clients, leadership, and all levels of staff.

Desired Qualifications:

• Ability to troubleshoot and make recommendations using critical thinking, sound judgment, and decision making processes and techniques in a fast-paced, mixed technology environment
  • Experience with Operational Technologies and/or Utilities
  • Understanding of cloud technologies and IT/Business processes
  • Excellent teamwork, facilitation, problem solving and relationship building skills
  • Proactively identify key features, capabilities and areas of improvements needed within the products
  • 3+ years of experience with Smartsheet
  • 2+ years of experience with Smartsheet functional areas like control center, workspaces, power apps, sheets, reports, dashboards, etc.
  • 1+ years of experience as a Smartsheet Platform Administrator, Specialist and/or developer.