ICT Specialist, Data Analytics

Overview

As a key member of our Information Communication and Technology team, reporting directly to the Senior Manager of Technology Operations, this role supports daily operations and leads data analytics initiatives to deliver critical insights to stakeholders. The position focuses on implementing robust data standards, extracting and synthesizing data from various sources, and transforming it into actionable metrics. Responsibilities include constructing comprehensive data sets, monitoring data quality, and troubleshooting database issues to maintain data integrity. With expertise in data visualization tools and BI platforms, and proficiency in data modeling, this role produces insightful reports, data files, and intuitive dashboards. Collaborating closely with stakeholders, this team member ensures a deep understanding of their objectives and needs, driving informed decision-making and innovative solutions across the organization.

Key Responsibilities

Data Responsibilities

• Data Analysis: Collect, clean, and analyze data to extract meaningful insights and identify trends, patterns, and correlations relevant to our business, products and services.
• Reporting and Visualization: Develop and maintain dashboards, reports, and visualizations to effectively communicate key findings and trends to stakeholders.
• Requirements gathering and documentation.
• Modeling source data: Collaborate to design and implement data models that facilitate data analysis, reporting, and business intelligence needs.
• Data ingestion and transformation.
• Updating and maintaining data dictionary and business glossary.

Operational Responsibilities:

• Power BI Administration
• Team/Business Unit Onboarding for Power BI
• Row-level and Object-level Security
• Data Governance and Data Management
• Solution/Program Ownership – Project Management

Data Cleansing, Preparation, Migration and Integration

The ability to clean and prepare data is fundamental. This involves handling missing data, removing outliers, and ensuring that the dataset is in a usable format for analysis.

• Familiarity with Data Engineering best practices to design, develop and orchestrate data pipelines that are used to produce analytic products like reports, dashboards, ML models, etc.
• Responsible for moving, integrating, and cleansing data in a manner that is highly automated, fault-tolerant, performant, and in line with the needs of data consumers.

Requirements

Candidate Profile

Based on this role’s scope and responsibilities, we are seeking candidates with the following qualifications, skills, attributes, and competencies:

Competencies

• Detail oriented, Decision quality, adaptability – Effectively analyzing data, creating appropriate visualizations, and communicating results of analyses to various levels of leadership in a relevant manner.
• Drives results – Strong independent judgment, discretion, critical, and analytical thinking, and problem-solving skills required.
• Manages complexity – Understanding contradictory information to effectively solve problems.
• Plans and aligns - Collaborate closely with stakeholders including business users, analysts, and decision-makers to understand their requirements, objectives, and challenges. Translate business needs into actionable insights and data-driven solutions.
• Strategic Mindset - Lead or assist in managing data analysis projects from inception to completion. This involves defining project scope, objectives, timelines, and deliverables in coordination with stakeholders. Ensure adherence to project milestones and deadlines.

Technical/Functional Skills

• Tableau/Power BI experience (creating dashboards and reports) Data visualization
• SQL
• Data Governance
• Data security and permissions
• Data cleaning and preparation
• Exhibit exceptional analytical abilities to compile, structure, examine, and present substantial data sets with precision and thoroughness.

Minimum:

• 2-4 years of experience with data analysis

Preferred:

• Mulesoft API Management
• Salesforce (creating dashboard and reports) Data visualization
• Certifications: Microsoft Certified: Power BI Data Analyst Associate PL-300

Benefits

Additional Information

Travel Requirements: This role will be required to travel to the headquarters in Fort Collins on a quarterly basis.

Work Location: This role will be remote in the US.

Base Compensation: $80k is the projected annual base salary for this role depending on the candidate’s overall qualifications and experience. You may also be eligible to receive bonus and benefits.

At Prosci, you’ll find more than a job. Here, you can be you, contribute to meaningful work in the world, enhance your overall wellness, co-create your professional experience, find your flow, and learn and grow. Our global team is rich in experiences and passion for helping our clients create change success.

We offer a motivating total compensation package, inclusive of our Prosci Bonus Incentive Program and comprehensive wellness benefits, including generous paid time off, holidays and volunteer time, medical, dental, vision, long-term and short-term disability programs, life insurance, a 401k matching program, LinkedIn Learning access, and multiple employee-led interest and resource groups.

We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

Prosci is an equal opportunity employer that is committed to inclusion and diversity. Employment opportunities at Prosci are available to all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. You can learn more about our efforts to build a more inclusive, equitable and diverse organization: https://www.prosci.com/about/dei.

If you require assistance due to a disability applying for open positions, please submit a request to: [email protected].

About Prosci

Founded in 1994, Prosci is a global leader in change management and the provider of choice for 80% of Fortune 100 companies. Prosci combines scientific research with the people side of change to deliver results-focused solutions that enable clients to achieve change outcomes and grow organizational change capability. Prosci maintains the industry’s largest body of change management research—the basis for the company’s tools, methodologies, advisory services, and role-based development programs. To date, Prosci has certified over 100,000 change management practitioners worldwide.

The company is headquartered in Fort Collins, Colorado, with offices in Australia, Brazil, Canada, Chile, Colombia, Mexico and Spain, plus more than 30 certified Prosci Partners around the globe. Prosci is continually expanding directly and through its global partner network to ensure change success for clients no matter where they are located. Check out our website for more about our team and approach: https://www.prosci.com/about.