Revenue Operations Manager

What you’ll do as a Revenue Operations Manager at Proof:

• Tech Stack Management
• Manage the company’s instances of Salesforce, Gong, Outreach, Chili Piper, 6Sense, and other GTM tools
• Manage user provisioning, permissions, and access controls
• Identify gaps, eliminate redundancies, and recommend/evaluate new tools to enhance go to market efficiency and revenue acquisition
• Process Design and Implementation
• Design, develop, and deploy scalable GTM processes across the entire go to market motion (marketing, sales, and customer success) with a concerted focus on automation and leveraging AI where applicable
• Partner with Sales Enablement to document and enforce new processes and workflows
• Data Stewardship
• Ensure clean, actionable data across the revenue funnel by architecting integrations that unify sales data with marketing, product, and customer success data
• Enforce data governance across all applicable revenue systems and ensuring new datapoints are integrated into existing dataflows and workstreams
• Reporting & Analytics
• Establish department specific KPIs/SLAs and their applicable reporting structure, design, and enforcement
• Generate regular and ad-hoc reports to provide insights into revenue performance and help management make informed decisions
• Identify segment-level insights and wider go-to-market trends that guide and inform pipeline velocity, revenue retention, and forecasting cycles
• Manage Go-To-Market Initiatives
• Help facilitate and enable sales and marketing to identify, assign, and action existing and net new accounts via first and third party intent sources
• Front Line Support
• Act as the front line support resource for all go to market teams for process and GTM tech inquiries and issues

What we're looking for:

• 5+ years related work experience at a SaaS company in Sales Operations or Revenue Operations
• Systems Thinker:
• Highly proficient in Salesforce (Certified Administrator required, Advanced Certified Administrator preferred), Excel, and other analytical tools
• Experience with revenue infrastructure tooling (LeanData, DemandTools, RingLead)
• Proficient in Atlassian suite of tools, including JIRA and Confluence
• Proficient in BI Tools like Tableau, Azure Data Explorer, and Metabase
• Builder Mindset:
• Strong acumen to translate complex business requirements into technical solutions and processes
• Ability to independently make decisions and deliver work quickly
• Ability to analyze data and identify trends to inform strategic decisions
• Strong strategy, planning, and organizational skills
• Interpersonal skills to work effectively across functional teams
• Must be self-managed, responsive and able to work in a virtual team environment

Our Proof Pillars:

• Pave the Way: When obstacles arise, we break through barriers with passion and perseverance. We lead with creativity and forward-thinking. We aim to set new standards and shape the future in a repeatable, scalable way so the path to success is easier for our team to follow.
• Own It: We embrace the responsibility that comes with supporting life's most important transactions. When a problem arises we relentlessly pursue the solution with a 'Yes before no' attitude. Because every problem and every transaction is treated like it's our own.
• Act with Integrity: We are in the business of building trust and it is at the core of everything we do. We are honest and transparent with our customers, each other and ourselves. If we make a mistake, we own up to it right away and do what it takes to make it right. Our dedication to security and compliance is key to earning trust, fighting fraud and ultimately, our success.
• Play to Win: We believe excellence is about always striving to be better so when we get it wrong, we iterate, we learn and we grow. We know we can only go so far alone, we're better together and collectively, we win!

Some of our great benefits:

• Medical, dental, and vision benefits
• Life insurance, long and short-term disability coverage
• 401k Plan with a 4% match, beginning on your hire date
• Unlimited Sick and Vacation time
• 14 paid company holidays
• 2 company Chillax weeks (Summer & Winter)
• 12 weeks of paid parental leave
• 4 week sabbatical after 5 years of continuous full time employment
• Health Reimbursement Arrangements for fertility and gender affirmation
• Lunch on Proof through Grubhub credit
• Monthly work from home stipend
• Professional development credit
• Monthly reimbursement for Wellness
• And more!