Membership Lifecycle & Loyalty Manager

The Project Management Institute (PMI) is a U.S.-based not-for-profit professional organization dedicated to advancing the practice, science, and profession of project management. Since its founding in 1969, PMI has been the leading authority in project management, empowering professionals with knowledge, certifications, and a global community to lead successful projects. Our customers, project professionals across nearly every industry and country, face the ongoing challenge of delivering successful project outcomes in an increasingly complex and rapidly changing world. They need to navigate evolving technologies, manage diverse stakeholder expectations, and ensure projects deliver their intended value. That is why PMI is committed to providing the resources, standards, and network they need to excel.

PMI serves more than five million professionals, including over 680,000 members in 217 countries and territories, with 304 chapters and 14,000 volunteers serving local members in over 180 countries. We understand that project success is not just about meeting traditional metrics like schedule, budget, and scope; it's about delivering value that justifies the effort and expense, and how stakeholders perceive that value. To support this, PMI develops globally recognized standards, such as 'A Guide to the Project Management Body of Knowledge (PMBOK® Guide),' offers a comprehensive suite of certifications like the Project Management Professional (PMP)®, and provides extensive professional development courses, academic research, publications, and networking opportunities. Our customers rely on these offerings to enhance their skills, advance their careers, and improve organizational success. We are dedicated to helping project managers and their organizations achieve project success, driving innovation, and creating an impact that benefits both businesses and society.