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Probe GroupPG

Salesforce Functional Consultant – Health Cloud

Probe Group is a global leader in customer experience (CX) and business process outsourcing (BPO) services, combining digital innovation with a people-first approach to deliver exceptional experiences across 28 markets.

Probe Group

Employee count: 5000+

India only

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At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

About the role

We’re looking for a Salesforce Functional Consultant with hands-on experience delivering solutions on Salesforce Health Cloud. You’ll work with healthcare and aged care organizations to design and implement Salesforce solutions that genuinely improve how services are delivered to patients, members and care teams.

This is a client-facing role suited to someone who enjoys translating business needs into practical Salesforce solutions and working closely with delivery teams to bring them to life.

What you’ll be doing

  • Lead discovery workshops with healthcare and aged care clients
  • Translate business requirements into functional solution designs
  • Configure Salesforce Health Cloud (data model, care plans, patient profiles, workflows)
  • Work closely with Solution Architects and Developers to deliver high-quality outcomes
  • Support UAT, training and go-live activities
  • Contribute to best practice frameworks and accelerators for healthcare implementations
  • Build trusted relationships with client stakeholders

What we’re looking for

  • 3+ years’ experience as a Salesforce Functional Consultant or Business Analyst
  • Hands-on experience with Salesforce Health Cloud
  • Salesforce Health Cloud certification essential
  • Experience running workshops and gathering requirements
  • Ability to turn complex needs into simple, scalable solutions
  • Strong communication and stakeholder engagement skills

Why join us

  • Work on meaningful projects that improve patient and client outcomes
  • Be part of a growing Salesforce healthcare practice
  • Access to training, certifications and career progression
  • Flexible working arrangements
  • Competitive salary and benefits

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

India +/- 0 hours

About Probe Group

Learn more about Probe Group and their company culture.

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At Probe Group, we believe meaningful customer experiences come from people empowered by technology, not replaced by it. Our team of over 19,000 professionals across the globe combines digital innovation with a people-first approach, crafting exceptional experiences that consistently exceed client expectations. We're diverse, empowering, accountable, innovative, customer-obsessed, respectful and empathetic - values that unite our house of brands including Probe CX, Innovior, Convai, MicroSourcing and Beepo.

Our culture champions the human element, bringing crucial empathy, understanding and personal connection to every interaction. We build digital environments that foster both customer satisfaction and employee fulfillment, working as one team across 17 service delivery centres in four countries. With 45 years of experience amplifying human capabilities with technological excellence, we help clients become modern digital organisations where technology enhances the human touch. From our early roots in Australia, we've expanded globally while maintaining our commitment to continuous improvement, innovation, and doing work that truly matters.

Employee benefits

Learn about the employee benefits and perks provided at Probe Group.

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Healthcare Coverage

HMO Day 1 with 1 Dependent coverage for eligible employees.

Shift Loading Benefits

Additional compensation for working non-core hours and shifts.

Paid Training

Comprehensive paid training programs to set you up for success in your role.

Hybrid Work Options

Work from home opportunities after achieving speed to competency in certain roles.

View Probe Group's employee benefits
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Probe Group

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