Compliance Officer

What You'll Be Doing

• Develop and maintain compliance policies and procedures, integrating regulatory requirements and industry best practices, this includes standardized documentation, key risk indicators, and monitoring reports
• Design and deliver training programs to ensure staff awareness and understanding of compliance matters
• Complete all compliance-related advisor onboarding (e.g., license transfers and applications) and related due diligence reviews
• Complete suitability audits, including the accuracy of advice provided, and develop an Advisor Practice Review (APR) program tailored to our Sales and Distribution Practices
• Approve necessary marketing and communication messaging (newsletters, websites, signage, and client communications)
• Conduct routine audits and risk assessments to ensure continuous compliance and identify areas for improvement
• Review client complaints and trends
• Oversee the relevant work and projects for adhering to the SOC 2 Type 2 certification
• Perform market scans of competitor products as necessary to ensure marketing claims remain valid
• Keep abreast of changes in laws and regulations that impact the life & health insurance industry
• Serve as the go-to expert for all compliance-related matters across the company and work closely with the sales, product, engineering, and operations teams to ensure their functions are in line with regulatory requirements
• Collaborate with our insurer partner Compliance team for all compliance-related matters
• Participation in Compliance projects and additional related duties as may be assigned.

What We Are Looking For

• A minimum of 5 years in a compliance role within the life & health insurance industry, demonstrating a thorough understanding of regulatory environments and successful management of comprehensive compliance programs
• Familiarity with all the Canadian federal, provincial, and territorial regulators, including but not limited to the FSRA in Ontario, AIC in Alberta, and Autorite Des Marches Financiers (AMF) in Quebec
• Strong critical thinking skills with the ability to interpret complex legal information and make clear, informed decisions
• Exceptional communication skills, capable of clearly articulating compliance requirements to individuals at all levels of the organization
• Experience in implementing compliance frameworks within a startup environment
• Familiarity with using digital tools for compliance management, such as workflow automation and monitoring software

Why join us:

• Generous PTO - 20 vacation days
• Access to stock options and a comprehensive benefits plan
• A remote-first team with company-paid, in-person socials and the option to work from our Toronto-based office
• Resources to help your professional development, including an L&D budget, performance reviews twice a year, and ongoing feedback to ensure you reach your highest potential
• Work with an empathetic, high-performing team in a flexible, results-oriented environment