Network Operations Specialist

Key Responsibilities

IT Infrastructure Platform Management (80%)

• Design & Implementation: Design and deploy robust IT infrastructure platforms to support critical business applications, ensuring seamless integration with US-based client systems.
• Performance Optimization: Analyze complex performance trends, identify potential risks, and propose systemic optimizations.
• Capacity & Budgeting: Lead capacity planning initiatives and provide technical rationale for procurement budget planning and specifications.
• R&D and Innovation: Research emerging technologies to evaluate and propose innovative solutions and iterative system upgrades.
• Automation & Integration: Design complex scripts to automate routine tasks and optimize existing infrastructure tools and resource integration.

Security Assurance & Continuity (20%)

• Threat Mitigation: Safeguard infrastructure by deploying robust security measures, managing patch updates, and designing response strategies for identified vulnerabilities.
• Incident Management: Lead the resolution of unprecedented technical issues, performing root-cause analysis and documenting prevention measures.
• Business Continuity (BCP): Draft comprehensive BCP plans, define testing approaches, and evaluate drill results to ensure organizational resilience.
• Compliance & Audit: Ensure strict adherence to security protocols and assist in the preparation of audit materials and improvement reports.

Technical Leadership

• Knowledge Management: Lead the development of technical documentation and internal knowledge bases to facilitate team-wide technical exchanges.
• Standardization: Identify and mitigate risks in non-standard scenarios while proposing improvements to standardize global processes.

Requirements

Education & Experience

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Technical Tenure: Minimum of 4 years of total IT experience, with at least 2 years specifically in a networking-related field including project experience.
• Network Scale: Experience administering medium-sized networks (750+ nodes) is preferred.
• Global Context: Experience working within a Multinational Corporation (MNC) environment is highly desirable.

Technical Skills

• Certifications: CCNA required; CCNP (or equivalent) is strongly preferred.
• Hardware Expertise: Advanced proficiency in Cisco (ASA, IOS, Switches) and Huawei technologies.
• Networking Protocols: Deep understanding of TCP/IP, BGP, OSPF, MPLS, QoS, and VPN (GRE, IPSec).
• Systems Knowledge: Introductory knowledge of Windows Server and Linux (Ubuntu preferred).
• Infrastructure: Hands-on experience with Firewalls, LAN/WAN, IDS, and complex cabling/rack management.

Core Competencies

• Project Management: Proven experience leading at least one 6-month technical project.
• Problem Solving: Ability to solve complex technical issues without predefined processes.
• Communication: Ability to communicate technical ideas effectively in English, both verbally and in writing.