Frontend Engineer - Customer Operations

Intro

At Pleo, we’re on a mission to revolutionise the way businesses manage company spending. No more outdated processes, clunky spreadsheets, or frustrating delays - we believe spend management should be seamless, empowering, and surprisingly effective for finance teams and employees alike. We’re creating tools that promote autonomy, foster trust, and let businesses focus on what truly matters.

Our culture is built on transparency, collaboration, and a deep commitment to innovation – which is reflected in our spending solution. At Pleo, you’ll join a passionate team shaping the future of work, all while having some fun along the way.

About the role

We're looking for a Frontend Software Engineer to join our Back Office team at Pleo. In this role, you'll help develop the tools used by our customer support teams. If you're excited about supporting this critical part of the business and are passionate about fintech, then this is the opportunity for you!

What you’ll be doing

As a Frontend Software Engineer, you will:

• Work collaboratively on the team’s software development projects
• Collaborate with the peers across teams to develop the back office systems
• Contribute to the development of new features in back office tools
• Work with other teams to help guide them in adding support for their services in back office

What you bring

You’ll thrive in this role if you have:

• Experience of frontend development with React
• Good communication skills and the ability to collaborate technical and non-technical peers
• Strong problem solving abilities
• Excellent time management and the ability to prioritize tasks effectively.
• Experience with backend systems and data systems would be advantageous.
• A background in online internal tools or customer support systems.
• A willingness to continually learn and to develop your career
  
  

Who you’ll be working with and reporting to

You’ll report to our Senior Engineering Manager, Customer Operations. The team has 4 engineers and is highly collaborative. You’ll also partner with teams across many areas to ensure success.

How you’ll develop in this role

In your first months at Pleo, you’ll:

• Drive impact across multiple teams and services at Pleo and help deliver the features needed by Customer Operations to provide excellent service to our clients.
• Grow your engineering skills further and take on new challenges as the team and company continues to scale.

We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills in other areas.

Please note: We are unable to offer visa sponsorship for this role in any of the listed locations

Salary Range

The annual salary for this position varies based on your location:

• United Kingdom: €78,700 - €83,500
• Spain/Portugal: €71,500 - €75,900

We’re happy to share more about our approach to pay and this range during your first call with us!

Show me the benefits!

• Your own Pleo card (no more out-of-pocket spending!)
• Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office 🍜
• Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis
• We offer 25 days of holiday + your public holidays
• For our Team, we offer both hybrid and fully remote working options
• Option to purchase 5 additional days of holiday through a salary sacrifice
• We use MyndUp to give our employees access to free mental health and well-being support with great success so far ❤️‍🩹
• Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously
• Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶

Why join us?

Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.

We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.

Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.

So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.

About your application

• Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕
• We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊
• We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs.
• When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page.