PilotPI

Senior Finance Operations Account Manager

Pilot.com provides bookkeeping, tax, and CFO services for startups and small businesses, combining expert accountants with intelligent software to streamline financial management.

Pilot

Employee count: 201-500

Salary: 65k-110k USD

United States only

The Role

Pilot is building a first-of-its-kind, hybrid software/service solution to tackle the financial back office(bookkeeping, tax, CFO, etc.) so that founders and business owners can focus on building and running their businesses. We already work with 1700+ customers in the tech startup and SMB sectors, and we are expanding rapidly.
The Finance Operations team partners with our customers to support them in their business goals. This team manages the bookkeeping and accounting back office needs to a portfolio of customers across a range of industries. You will leverage our advanced tech to eliminate common errors, deliver faster results, anddeliver an elevated customer experience overall.
Beyond that, your feedback is key to building our product, and you may have opportunities to support our RD teams in building better accounting automation, more efficient workflows, or more intuitive designs for our customers.

Key Responsibilities

  • LeveragePilot software to produce high quality books and financial reports
  • Develop scalable and accurate accounting workflows to record a customer’s financial activity accurately and efficiently
  • Build strong relationships with and provide exceptional experience to a portfolio of customers
  • Mentor and develop newer team members

About You

Need to haves:

  • 5-7+ years in a finance, accounting, consulting or business role and B.S. or MS. in related field (i.e. Accounting, Business, Operations, Economics)
  • Tech savvy and a fast learner — the institutions we work with, the software we utilize, and the customers we support change quickly, so we must learn and adapt quickly in response
  • Highly organized and detailed with an eye towards process
  • Demonstrated problem solving and critical thinking skills
  • Can prioritize multiple tasks and appropriately escalate on a timely basis
  • Contributes to a culture of inclusion and belonging on the team
  • Willingness to mentor and coach newer or more junior members on the team
  • Excellent verbal and written communicator
  • Proficient in Excel/Google Sheets

Nice to haves:

  • Public accounting experience and/or industry accounting experience
  • Management experience

About Pilot

Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.

Pilot has over 2,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock. Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene. Our most recent funding round doubled our valuation to $1.2 billion – Meet Fintech’s Newest Unicorn.

Why Pilot?

  • We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers
  • The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).
  • Flexible vacation/time-off policy
  • All federal holidays are observed
  • Competitive benefits package including wellness benefits such as Modern Health, Headspace, One Medical, Aaptiv and Rightway
  • Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
  • 401(k) plan

The base pay range target for the role seniority described in this job description is $65,000 - $110,000. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.

Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s recruiting notices here, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information. You may view our job candidate privacy policy here.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Salary

Salary: 65k-110k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Pilot

Learn more about Pilot and their company culture.

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At Pilot, our mission is to build the future of the financial back office, empowering startups and small businesses to grow and flourish. We are a team of over 250 U.S.-based experts dedicated to cutting through complexity and providing the most reliable accounting, CFO, and tax services. Our core values guide everything we do, emphasizing ownership, focus, quality, impact, trust, teamwork, collaboration, and justice. We believe in a culture where every team member meaningfully impacts our company, our customers, and our teams. This commitment to excellence and a supportive environment is why many of our team members, some of whom have been with the founders since 2012 across multiple ventures, are excited to be part of Pilot's growth and work alongside their colleagues every day.

Founded in 2017 by Waseem Daher, Jeff Arnold, and Jessica McKellar, three friends from MIT's computer club with a history of successful B2B startups, Pilot was born out of a desire to solve a pervasive and significant pain point: bookkeeping. Having experienced the challenges of financial management firsthand with their previous companies (Ksplice, acquired by Oracle, and Zulip, acquired by Dropbox), the founders recognized a massive unmet need in the market. We understand that entrepreneurs start their businesses to pursue their passions, not to get bogged down in bookkeeping, taxes, and accounting. That's why Pilot combines intelligent software with world-class, full-time, U.S.-based finance experts to deliver accurate, consistent financial management and tax services. This unique blend allows us to handle the complexities of your finances, giving you the freedom to focus on what you do best – building your business. We partner with thousands of companies, from pre-seed startups to those with hundred-person teams, helping them grow sustainably and operate more effectively.

Employee benefits

Learn about the employee benefits and perks provided at Pilot.

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401(K)

Company 401(K) plan.

Paid holidays

Company-paid holidays.

Flexible paid time off

Flexible paid time off policy.

Healthcare coverage

Comprehensive healthcare coverage.

View Pilot's employee benefits
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Pilot

Company size

201-500 employees

Founded in

2017

Chief executive officer

Waseem Daher, Jeff Arnold, Jessica McKellar

Employees live in

View company profile

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Pilot hiring Senior Finance Operations Account Manager • Remote (Work from Home) | Himalayas