Field Access Director (FAD) - Primary Care

ROLE SUMMARY

The Northeast Director, Primary Care Field Access is responsible for leading and coaching the PC Field Access Leads (FALs) within the Northeast region, with a key focus on executing a patient first approach to impact the patient access journey across the region. The individual will report directly to the Senior Director and will be responsible for the Pfizer Migraine CGRP class. The individual will ensure regional alignment with the strategic vision of Pfizer Primary Care’s overarching access and reimbursement strategies and within the parameters of the organization’s compliance expectations/guidelines.

ROLE RESPONSIBILITIES

Performance

• Lead the regional execution of the Access & Reimbursement strategies and tactics and provide insights to Primacy Care leadership, franchise leaders, SAS, HUB, IM Sales, Payer Solutions and KAM leadership

• Review selected KPI performance, market and access trends, to assess regional performance and provide necessary FAL coaching to change tactics, execution and/or strategy

• Collaborate with FALs and other leaders to appropriately manage budget and assign allocations and resources

• Optimize regional Access & Reimbursement through deployment, alignment, and vacancy management

• Provide insights to help develop and lead the regional execution of strategies and tactics aligned with Op Plan

Leadership

Align, deploy, motivate, engage, coach and develop FALs

• Provide leadership, coaching, and development of FAL capabilities and the management of operational standards, evaluation of performance and ensuring compliance

• Champion the Purpose of Blueprint 2.0, Ambitions, Bold Moves and Values to the region and ensure behaviors are modeled by all colleagues within region

• Implement Action Plan on PLI Survey to drive engagement for region

• Collaborate with fellow leaders to share successes, best practices and experiences while encouraging FALs to communicate across the region

• Lead and set clear accountability with FALs for execution of Regional strategies and goals

People and Culture:

Accountable to develop a compliant culture that drives the Pfizer Values through People/HR Processes and responsible for direct reports

• Coach FAL colleague development, manage recruiting, hiring, promotions, lateral moves, performance management, terminations and the diversity initiatives within Region’s workforce

• Lead and be accountable for the Region’s HR-related processes to include, but not limited to: consistency in interviewing and hiring practices, Annual Goal Setting and Year-End Process (e.g. Team Performance and Year End Reviews), Annual Compensation Process (i.e. Merit, and LTI), a:Coach, Career Progression and Talent Planning (e.g. Talent Assessments and IDPs)

• Provide insights and support to Lead in national development platforms such as StepUp and Leadership Lab

• Lead and ensure a compliant culture within the region regarding all Pfizer policies, procedures and relevant regulations

Market/Customer/Cross-Functional Team:

Understand the customer, market drivers, and provide insights and feedback to internal stakeholders to influence Access & Reimbursement strategy

• Actively liaise consistent with Pfizer policy with cross- functional team as needed (e.g. SAS, Patient Solutions Marketing, Access and Patient Support Marketing, Brand Marketing, Legal, Compliance and HUB) to optimize appropriate patient services

• Facilitate strong communication by gathering feedback from FAL colleagues to provide field perspective to leadership, Senior Director, and the cross-functional team on local customer market information, Pfizer marketing programs, trends, distribution, policies and procedures

• Participate in business planning by providing input and feedback

• Maintain technical expertise in access & reimbursement knowledge, customer market perspective, and market knowledge

• Develop a thorough understanding of the drivers of local market dynamics

REQUIRED QUALIFICATIONS

• Bachelor’s Degree required, MBA or advanced degree in a related field preferred.

• Minimum 10+ years pharmaceutical/biotechnology industry experience, experience leading teams, with a minimum of 2+ years in access with coding and reimbursement experience across multiple therapeutic areas. 3+ years in a promoted position with demonstrated success leading teams. Matrixed leadership experience preferred.

• Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired

• Able to lead in a fast-paced environment.

• Able to put innovation into action and foster a culture of collaboration and teamwork.

• Demonstrated track record of cross-collaboration and strong matrix team coordination/ leadership.

• Able to both drive strategy and execute with speed and high quality.

• Solid understanding of Access and Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and knowledge of the CGRP Payer Policy Dynamics.

• Experience demonstrating exceptional communication and presentation skills, strategic planning and success in plan implementation.

• This individual must also have demonstrated influence leadership and success at working across multiple functions (external and internal) and be able to collaborate with various stakeholders to coordinate various unique objectives.

• Demonstrated ability to work in a highly regulated environment and adhere to strict company compliance guidelines and procedures.

• Proven track record of collaborating broadly with a diverse range of customers, clients, and stakeholders.

• Training in and experience in responsible business communication both written and spoken.

• Deep understanding of evolving Healthcare market and reimbursement models to include value-based contracting, buy and bill, and specialty pharmacy (Defined Distribution Networks)

• Adherence to Regulatory and Compliance Standards

• B.S. Degree is required and additional certification in coding and reimbursement is preferred.

PREFERRED QUALIFICATIONS

• Access and Reimbursement Experience across orals and IV products

• Neurology Experience Preferred

• Matrixed leadership of cross-functional teams

• Direct line leadership experience

• Excellent communication skills, both written and verbal

• Exceptional relationship building skills

• Trust

• Integrity

• Deliver meaningful & concise presentations

• Outstanding collaboration and networking abilities

• Ability to work in a team environment

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Other Job Details:

Last Day to Apply: December 10, 2025

This is a field position