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PerfectServePE

FT - Billing Support Associate - Work From Home

PerfectServe accelerates healthcare communication and clinical collaboration by optimizing provider scheduling and enhancing patient engagement.

PerfectServe

Employee count: 201-500

Salary: 45k-55k USD

United States only

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[Accounts Receivable / Remote] - Anywhere in U.S. / $45k-$55k-yr DOE/ Health-Dental-Vision-Life-Disability on day 1 / 401(k) match / PTO + 19 company paid holidays - As a Billing Support Associate, you will: Maintain accurate and timely billing records for all clients; Review and analyze billing data to ensure accuracy and identify any discrepancies; Communicate with clients to resolve any billing issues or concerns; Process payments and refunds according to company policies and procedures; Provide exceptional customer service and support to clients regarding billing inquiries; Collaborate with other departments to streamline billing processes and improve overall efficiency; Continuously update and maintain knowledge of company products, services, and billing policies to accurately assist clients. Hiring Immediately >>

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 45k-55k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About PerfectServe

Learn more about PerfectServe and their company culture.

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PerfectServe is a leading provider in the healthcare communication landscape, with a mission to accelerate the speed of care through innovative technology solutions. Founded in 1997, the company has dedicated itself to transforming the healthcare experience by optimizing provider scheduling and streamlining clinical communication to improve patient outcomes. The platform is trusted by over 30,000 healthcare organizations, making it a vital component in hospitals and medical practices alike. PerfectServe's cloud-based solutions help care teams overcome communication barriers, ensuring messages and information reach the right providers at the right time, while also maintaining compliance and protecting patient privacy.

The company offers customized solutions like automated after-hours call management and HIPAA-compliant messaging that are essential for enhancing the patient experience. Furthermore, PerfectServe’s platform integrates seamlessly with existing Electronic Health Records (EHR) systems and other vital clinical IT solutions, enabling healthcare professionals to focus on what matters most: patient care. In addition to clinical communication, PerfectServe has developed solutions for scheduling that support clinicians' wellness and increase their productivity, thus mitigating burnout and improving job satisfaction. With a strong emphasis on innovation and a commitment to delivering best-in-class service, PerfectServe is making significant strides in the healthcare sector to facilitate better communication and collaboration across all levels of patient care.

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PerfectServe

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