PerfectServe hiring Platform Engineer • Remote (Work from Home) | Himalayas
PerfectServePE

Platform Engineer

PerfectServe accelerates healthcare communication and clinical collaboration by optimizing provider scheduling and enhancing patient engagement.

PerfectServe

Employee count: 201-500

United States only

What is PerfectServe?

PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.

We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.

Overview

PerfectServe is in search of a talented Platform Engineer to aid in the development and implementation of our cloud capabilities. The ideal candidate will possess extensive experience with cloud-based infrastructure, particularly with AWS, along with a strong understanding of emerging technologies, platforms, and applications. This role demands the ability to tailor these technologies to enhance our business's security and efficiency.

Essential Functions

  • Technical Design Planning: Oversee the technical design and planning of cloud systems to ensure alignment with business requirements.
  • Implementation: Lead the implementation of cloud-based solutions, with a strong emphasis on AWS services.
  • Performance Tuning: Optimize the performance of cloud systems to deliver outstanding results for both internal and external customers.
  • Support Recovery: Develop and implement support and recovery procedures for corporate, private, and public cloud systems.
  • Self-Improvement: Always seek to learn new skills, tools, and frameworks

Qualifications:

  • Kubernetes Administrator (ArgoCD experience, CKA certification preferred)
  • Proven experience with AWS cloud platform. (Solutions Architect Professional, DevOps Engineer Certifications Preferred)
  • Strong proficiency in Terraform and Infrastructure as Code development
  • Advanced understanding and experience supporting SaaS platforms
  • Ability to customize and integrate platforms to enhance security and efficiency
  • Experience in supporting complex systems and DevOps services

Benefits:

  • Remote first work environment
  • Health, Dental, Vision, Life and Disability Insurance options available day one.
  • 401K - with match and immediately vested.
  • 17 company holidays, 2 floating holidays plus competitive paid time off policy
  • Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About PerfectServe

Learn more about PerfectServe and their company culture.

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PerfectServe is a leading provider in the healthcare communication landscape, with a mission to accelerate the speed of care through innovative technology solutions. Founded in 1997, the company has dedicated itself to transforming the healthcare experience by optimizing provider scheduling and streamlining clinical communication to improve patient outcomes. The platform is trusted by over 30,000 healthcare organizations, making it a vital component in hospitals and medical practices alike. PerfectServe's cloud-based solutions help care teams overcome communication barriers, ensuring messages and information reach the right providers at the right time, while also maintaining compliance and protecting patient privacy.

The company offers customized solutions like automated after-hours call management and HIPAA-compliant messaging that are essential for enhancing the patient experience. Furthermore, PerfectServe’s platform integrates seamlessly with existing Electronic Health Records (EHR) systems and other vital clinical IT solutions, enabling healthcare professionals to focus on what matters most: patient care. In addition to clinical communication, PerfectServe has developed solutions for scheduling that support clinicians' wellness and increase their productivity, thus mitigating burnout and improving job satisfaction. With a strong emphasis on innovation and a commitment to delivering best-in-class service, PerfectServe is making significant strides in the healthcare sector to facilitate better communication and collaboration across all levels of patient care.

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