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POSITION SPECIFICS
The LionPATH Development and Maintenance Organization (LDMO), a unit of Penn State Information Technology, is looking for a highly motivated, knowledgeable, and proactive individual to fulfill the role of Oracle Systems Analyst for the LDMO Admissions Team. An Oracle Systems Analystis responsible foroptimizing and supporting Oracle enterprise resource planning (ERP) applications and solutions (i.e., LionPATH) to enhance business operations; analyzes business processes; configures Oracle modules; troubleshoots and resolves system and user issues; provides support to ensure the system meets the university's needs, and more.
LOCATION:This position is fully remote (within the United States). Standard working hours are in the Eastern Time Zone.
RESPONSIBILITIES
Note: Penn State’s Student Information System (SIS), referred to as LionPATH, is Oracle’s PeopleSoft Campus Solutions.
ERP System Management: Evaluate, analyze, and maintain ERP systems; act as a liaison between technical staff and University functional offices/user groups.
Stakeholder Collaboration: Communicate effectively and maintain strong, collaborative relationships with multiple University functional offices and stakeholders.
Customer Support: Provide advanced customer service and functional support to endusers in Admissions-related areas; assist with implementing workarounds when system issues affect operations.
Business Needs Analysis: Determine options for addressing new business needs or requirements through existing system functions; develop clear requirements and translate them into detailed functional specifications when modifications or interfaces are needed.
Project Management: Manage complex projects, review progress, and evaluate results.
Feedback and Prioritization: Collect user feedback regarding system performance and work with team to prioritize requests.Prioritize and deliver requests from multiple constituencies with often overlapping timelines and varying levels of complexity.
Quality Assurance: Develop and execute test plans and validation, as well as other quality assurance measures; conduct and coordinate testing such as system, user acceptance, performance, security, usability, etc.
Reporting and Analysis: Design, implement, and analyze reports to determine overall trends within the organization.
Vendor Relations: May maintain relationships with vendors; collaborate on bug fixes, new features, and proper use of products.
Training and Communication: Develop and provide training sessions, demonstrations, and regular communication to functional offices/end-users.
Documentation: Maintain system documentation and records of changes and incidents.
PREFERRED EXPERIENCE
Higher Education experience in IT and/or a functional office related to Admissions
Familiarity with Oracle’s PeopleSoft Campus Solutions, especially the Admissions module, Transfer Credit functionality, and related functionality (including, but not limited to: Equation Engine, File Parser, and/or PS Query)
Demonstrated ability to analyze complex data sets, identify anomalies, and collaborate with technical and non-technical partners to develop integrative solutions
Strong technical writing and editing skills with experience in creating documentation for both technical and non-technical users
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
If filled as Oracle Systems Analyst - Senior Professional, this position requires:Bachelor's Degree6+ years of relevant experience; or an equivalent combination of education and experience acceptedRequiredCertifications:NoneIf filled as Oracle Systems Analyst - Advanced Professional, this position requires:Bachelor's Degree3+ years of relevant experience; or an equivalent combination of education and experience acceptedRequiredCertifications:NoneBACKGROUND CHECKS/CLEARANCES
Employment with the University will require successful completion of background check(s) in accordance with University policies.Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.SALARY & BENEFITS
The salary range for this position, including all possible grades, is $76,700.00 - $129,500.00.Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
