Field Operations Manager

At PEARCE SERVICES, we've got a career for you.

Join the nation’s leading service provider for critical telecom and network infrastructure, renewable energy installations (solar and wind), EV charging stations, and large-scale power generation and batteries. With over 2000 team members, operating out of 25 offices nationwide and servicing over 50,000 unique locations nationwide, Pearce provides a comprehensive service experience to our customers by offering a wide range of telecom and renewable energy services and expertise. Pearce’s broad service capabilities and geographic footprint throughout the United States provide an excellent home for field technicians and service professionals to grow and advance their careers. Learn more about Pearce Services at www.Pearce-Services.com and www.Pearce-Renewables.com.

Your Impact:

As a Field Operations Manager at Pearce, you will lead and support a distributed team of Field Managers, Field Engineers, and Schedulers to ensure the successful execution of OSP (Outside Plant) telecommunications network validation projects. Your leadership will drive the overall efficiency, accuracy, and quality of our field operations, ensuring project deadlines and customer expectations are met. You’ll play a vital role in analyzing field data, optimizing team performance, and improving processes to enhance service delivery and operational excellence.

Core Responsibilities:

• Manage the Field Services department, including Field Managers, Engineers, and Schedulers

• Monitor field labor costs, completion rates, on-time delivery, margins, and quality of deliverables

• Conduct performance reviews, provide coaching, and address HR or performance-related issues

• Hire, backfill, and onboard new team members as needed

• Lead team meetings and hold team members accountable to performance metrics

• Support strategic planning and innovation in operational processes

• Perform root cause analyses to resolve operational inefficiencies

• Coordinate scheduling support and respond to triage calls

• Prepare and present reporting (e.g., Insite) and field operations analytics

• Represent the customer’s interests by ensuring quality, accuracy, and timely deliverables

• Maintain stakeholder communication and escalate risks to senior leadership as needed

• Travel as needed (up to 10%) and perform field visits to validate operations when required

• Ensure compliance with OSHA, local, and company safety standards

• Maintain regular, punctual, and predictable attendance in support of team and project needs

Core Experience:

• 5+ years of management experience, ideally in fiber-optic or telecom industries

• 3+ years in OSP telecom, engineering, or construction-related environments

• 2+ years of client-facing experience with demonstrated leadership and communication skills

• Proven experience leading geographically distributed teams and remote workers

• Successful track record with operational process improvement, field reporting, and quality assurance

• Prior experience with field scheduling, GIS systems, and working knowledge of OSP utilities and standards (e.g., RUS, NESC, GO95, NEC)

Location: Preferred East or Central time zone

Pay Range: Starting at $80,000 plus negotiable based on experience

What We Offer

Join the country’s largest national independent services company that will provide the tools and resources you need to design, build and enhance a successful career. Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive benefits (medical, dental, vision, life insurance), PTO/Holidays, and a company-matching 401(k) Retirement plan.

TO APPLY

For immediate consideration, please apply using the provided link and submit your most current resume.

Pearce Services believes in strength through diversity. We are an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.