PAQATO

PAQATO ist eine Post-Purchase-Experience-Plattform für E-Commerce, die Online-Händlern hilft, Versandkommunikation zu optimieren, Support-Kosten zu senken und die Kundenbindung durch personalisierte Status-Updates und Retourenlösungen zu stärken.

Overview Benefits Tech Stack

About PAQATO

PAQATO ist ein führendes SaaS-Unternehmen, das sich auf die Post-Purchase-Experience-Plattform für E-Commerce spezialisiert hat. Seit der Gründung im Jahr 2016 durch Michael Lüken verfolgt das Unternehmen das klare Ziel, das Kundenerlebnis nach dem Kauf für Online-Händler zu revolutionieren. Mit Sitz in Münster, Deutschland, hat sich PAQATO als Spezialist für Versandkommunikation etabliert und unterstützt mehr als 2.500 Onlineshops dabei, ihre Kundenkommunikation zu optimieren.

Die Plattform von PAQATO bietet eine umfassende Suite von Tools, die den gesamten Post-Purchase-Prozess abdecken: Von proaktiver Versandkommunikation über personalisierte Track & Trace-Seiten bis hin zu Retourenmanagement und Versandcontrolling. Das Unternehmen nutzt KI-gestützte Analysen, um Versanddaten in unmittelbare Maßnahmen umzuwandeln und ermöglicht es Online-Händlern, ihre Servicekosten zu senken und den Customer Lifetime Value zu steigern.

FAQs

When was PAQATO founded?: PAQATO was founded in 2016.
Who is the CEO of PAQATO?: Michael Lüken is the CEO.
What industries or markets does PAQATO operate in?: PAQATO operates in the following markets: SaaS, Shipping & Delivery Communication Software, Returns Management Software (RMA), Customer Service & Support Automation, Logistics Analytics & Shipping Intelligence (AI ML), Supply Chain & Shipping Operations Management, Post Purchase Experience Platforms, Customer Experience (CX) Software, Order Tracking (Track & Trace) Solutions, and E commerce Enablement.
How many employees does PAQATO have?: PAQATO has 11-50 employees.
Where does PAQATO have employees?: PAQATO has employees in Germany.
Does PAQATO support remote work or working from home?: Yes, PAQATO is a remote-friendly company.
What employee benefits does PAQATO offer?: PAQATO provides 5 benefits to their employees.
Does PAQATO offer a four-day work week?: No, PAQATO does not offer a four-day work week.
What is PAQATO's tech stack?: PAQATO has 4 technologies in their tech stack.
What is PAQATO's website?: PAQATO's website is paqato.com.
Where can I find PAQATO on social media?: You can find PAQATO on LinkedIn, Twitter and Instagram.

Employee benefits

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Startup-Spirit und E-Commerce DNA

Innovatives Arbeitsumfeld mit Startup-Kultur und starkem Fokus auf E-Commerce Innovation.

Teamarbeit und Zusammenarbeit

PAQATO WebApp ermöglicht effiziente Teamarbeit und Zusammenarbeit über alle Abteilungen hinweg.

KI-gestützte Technologien

Einsatz modernster KI-Technologien wie HeyGen, ElevenLabs und weitere AI-Tools im Arbeitsalltag.

Kontinuierliche Weiterbildung

Möglichkeiten zur beruflichen und persönlichen Entwicklung in einem wachsenden Tech-Unternehmen.

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Tech stack

Learn about the tools and technologies that PAQATO uses to build, market, and sell its products.

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Shopify

Shopware

Zendesk

Klaviyo

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PAQATO

Company size

11-50 employees

Founded in

2016

Chief executive officer

Michael Lüken

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