Palantir TechnologiesPT

Enablement Partner

We build software that empowers organizations to effectively integrate their data, decisions, and operations.

Palantir Technologies

Employee count: 1001-5000

United States only
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A World-Changing Company

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

As a USG Enablement Partner you’ll work as part of our deployment teams, closely collaborating with Product Engineers and Deployment Strategists in the field to expand the use of Palantir and serve as a trusted partner to customers on the ground. If you are passionate about supercharging customer growth and mission impact through partnership with Palantir users, we want to meet you.
Enablement Partners are strategic and empathetic communicators who are able to manage client accounts and relationships. Our strengths include the ability to identify gaps in the product and internal operations, build effective and scalable solutions to address these gaps, and execute across a variety of responsibilities. We strive to create paths forward for our clients to ensure they’re supported in their use of innovative technology to solve USG’s most difficult and important problems.

Core Responsibilities

  • Own client relationships and be the end-to-end operational interface between these clients and Palantir
  • Drive use of the Palantir platform through on-the-ground engagement directly with users
  • Gather insights and painpoints to feed back to our Product Engineers and Product Development teams, and collaborate on new developments to ensure they’re meeting our clients’ needs
  • Lead client training sessions in order to amplify enablement across user groups

What We Value

  • Prior experience in high growth operations, account management, and/or project management
  • An adaptive communication style to suit a variety of audiences, including discussing technical requirements and solutions with internal and client engineering teams
  • Demonstrated ability to prioritize competing needs, complete projects with tight deadlines, and proactively manage client stakeholders
  • Ability to effectively manage projects (using task-tracking applications like JIRA, Asana) and coordinate with Palantir engineers for end-to-end implementation
  • Ability to navigate sensitive situations with empathy and professionalism
  • Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus

Requirements

  • Active US Security Clearance (TS/SCI)
  • Travel Expectation: minimum 75% time on customer sites (customer onsite locations vary)

Life at Palantir

We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster, EEO poster supplement and Pay Transparency Notice for additional information.
Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.

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About the job

Apply before

Jun 28, 2024

Posted on

Apr 29, 2024

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Palantir Technologies

Learn more about Palantir Technologies and their company culture.

View company profile

We build software that empowers organizations to effectively integrate their data, decisions, and operations.

Why We’re Here

We believe in augmenting human intelligence, not replacing it.

With good data and the right technology, people and institutions today can still solve hard problems and change the world for the better.

In 2004, when we looked at the available technology, we saw products that were too rigid to handle novel problems, and custom systems that took too long to deploy and required too many services to maintain and improve.

We saw automated approaches that failed against adaptive adversaries, and all-or-nothing access controls that forced organizations to make unacceptable trade-offs between collaborating and securing sensitive data from misuse.

We saw a need for a different kind of technology, and we knew it would take a different kind of company to build it. That’s why we founded Palantir.

What we do

We make products for human-driven analysis of real-world data

We’re focused on creating the world’s best user experience for working with data, one that empowers people to ask and answer complex questions without requiring them to master querying languages, statistical modeling, or the command line.

To achieve this, we build platforms for integrating, managing, and securing data on top of which we layer applications for fully interactive human-driven, machine-assisted analysis.

We build our company around mission-driven engineering

We’re engineers, not academics.

At our offices around the world, we’ve assembled a team that combines practical expertise in distributed systems infrastructure, big data processing, user experience design, and data science. Whatever their role, each Palantirian combines an uncompromising engineering mindset with an unwavering focus on executing in service of the mission.

We meet the problems where they live

Our customers have data and a deep understanding of the problems they face. We have proven products and an engineering mindset.

We send our engineers into the field to work directly with our customers—deploying our products, integrating their data, optimizing their workflows, and producing operational results in weeks, not years. By establishing a true partnership, we help customers get the most out of our products and engineering expertise.

We design technology to help institutions protect liberty

Analytic technology, especially in the hands of powerful institutions that hold large volumes of data, can pose serious risks to privacy and civil liberties.

That's why we build privacy-protective capabilities into our products, help customers understand how to use them responsibly, and work with advocacy groups and the policy community on how technology can be used to protect privacy interests today and in the future. We have always been, and continue to be, committed to helping organizations get value out of their data while protecting sensitive information from misuse and abuse.

We go where we're needed most

We are engineers on a mission.

We seek out the most critical problems we can find—the ones that pose threats not only to many of the world’s most important institutions, but to the people they serve as well. Some institutions have the resources to pay for our products, and some don’t. Whatever the situation, our approach with all our clients is the same: to establish a partnership that transforms the way they use data in pursuit of their goals.

Where we’re going

Organizations around the world are using Palantir to help them do their most important work.

With Palantir, investigators are uncovering human trafficking rings, finding exploited children, and unraveling complex financial crimes.

Humanitarian response organizations are directing resources more effectively to communities affected by natural disasters. Prosecutors are building stronger cases against insider traders. Public health officials are tracking and containing the spread of deadly diseases. Information security specialists are defending against the theft of intellectual property, while oversight authorities are auditing user activity to protect sensitive data from misuse or abuse. And this is just the beginning.

We are working to build a future in which public institutions, commercial enterprises, and non-profit organizations can use data to function as they were designed—to fulfill the mandates with which they’ve been entrusted, to deliver value to customers, and to distribute aid to those most in need.

Employee benefits

Learn about the employee benefits and perks provided at Palantir Technologies.

View benefits

Unlimited PTO

Employees enjoy unlimited paid time off to relax and recharge, fostering a healthy work-life balance.

Commuter Perks

Palantir Technologies offers commuter benefits to ease the cost and convenience of daily travel to work.

Relocation Support

For those moving for work, Palantir Technologies provides relocation assistance to help with the transition.

Health & Insurance

Palantir Technologies offers comprehensive medical, dental, and vision insurance, along with life and disability coverage.

View Palantir Technologies's employee benefits
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