PagerDuty logo

Senior Software Engineer

PagerDuty

Job description

PagerDuty is interviewing, onboarding, and working 100% virtually at this time. As we look to the future, we plan to be ‘distributed by design’, meaning unless your job requirements make it necessary to be in a PagerDuty office, you may choose to work in-office, remotely, or hybrid. We’re focused on inclusion and employee well-being by building a culture that isn’t location specific, and gives equal opportunity to everyone—regardless of where you are working.

Overview

PagerDuty is a digital operations management platform that empowers the right action, when seconds matter.

For the teams who build and run digital systems, PagerDuty is the best way to manage the urgent, mission-critical work that is essential to keeping digital services always on. We make it easy to handle any unplanned task, event, or opportunity, right away.

We’re growing fast and looking for ambitious people who share our values and customer devotion mindset to join our high caliber team.

Do you relish the opportunity to design, build and run mission-critical applications? Do you want to get the attention of hundreds of thousands of engineers and technology leaders around the globe 24/7 so they can fix problems? Yes? Then read on to find out more about what makes PagerDuty a great place to be an Engineer! 

As a Senior Software Engineer at PagerDuty, you’ll be part of a team that’s intensely focused on our customers and the engineering community. We design, build, and run robust systems that extend and enhance our amazing products. Of course, we use our own products ourselves!

How You Contribute to Our Vision: Key Responsibilities

  • From day one, you’ll be designing, coding, testing and shipping front-end interfaces, APIs, or backend applications and microservices that ensure we deliver secure, highly reliable and scalable solutions to our customers.

  • Since we own and operate what we build, you’ll collaborate closely with engineers across teams.

  • We practice Chaos Engineering, so you’ll be involved in our weekly Failure Friday sessions, where we deliberately break our systems, find weaknesses, and fix them proactively.

  • With 12,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.

  • Participating in your team’s on-call rotation, triaging and addressing production issues as they arise.

About You: Skills and Attributes

  • You have a good understanding of the full web service architecture/technologies (e.g. CDN, request headers, API design, service load balance/routing, disaster recovery).

  • You have a strong passion for developing elegant and well-designed frameworks.

  • You are empathetic - you can clearly communicate your thoughts and opinions to others and facilitate these technical discussions to a successful outcome.

  • You have contributions to open source projects.

Minimum Requirements

  • You have 8+ years of experience designing and developing customer-facing SaaS applications and web-based systems.

  • You have experience in designing, building, and operating large systems with scalability, availability, and performance requirements.

  • You have experience in at least one web programming framework (e.g. Ruby on Rails, Elixir).

Preferred Qualifications

  • You have experience in designing and developing REST APIs.

  • You have experience with AWS cloud ecosystem.

  • You have experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments.

PagerDuty Offers:

- Competitive salaries and company equity

- ESPP (Employee Stock Purchase Program)

- Retirement plan with company match

- Comprehensive benefits package from day one 

- Company paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent

- Paid vacation time - 3 weeks accruing in first year, 4 weeks accruing every year after

- Paid holidays and sick leave

- Paid employee volunteer time - 20 hours per year

- Bi-annual company-wide hack weeks

- Mental wellness programs

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management, serving over 13,800 customers and 700,000 users in 90 countries, including 60% of the Fortune 100. Led by CEO Jennifer Tejada, 50% of our board of directors is comprised of women, 45% of our managers are from underrepresented groups, and we are a proud member of the Pledge 1% Movement, committed to donating 1% Equity, 1% Employee time, and 1% Product to accelerate change in our communities. 

At PagerDuty, we believe you do your best work in a culture that fosters inclusion, well-being, and innovation. As a Dutonian, you will have ample opportunities to advance your career and connect with colleagues: virtual all hands calls, learning & development programs, bi-annual hack weeks, volunteering events, ERGs (employee-run groups focused on cultivating a sense of belonging for all) - there’s something for everyone. Learn more on Instagram, @pagerdutylife.

From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.

Additional Information

PagerDuty is for people. Meaning, we extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to transition or take the next step in your career path, we are excited to connect with you.

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

Our stewardship of the data of many thousands of customers means that a background check is required to join PagerDuty. We will, nonetheless, consider for employment qualified applicants with arrest and conviction records in a manner consistent with local requirements.

PagerDuty uses the E-Verify employment verification program.

To all recruitment agencies: PagerDuty does not accept agency resumes. Please do not forward resumes to our jobs alias, PagerDuty employees or any other company location. PagerDuty is not responsible for any fees related to unsolicited resumes.

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About this role

Apply before

June 22nd, 2021

Job posted on

May 23rd, 2021

Job type

Full Time

Primary industry
Company size

501-1,000

Founded in

2009

Social media
Visit pagerduty.com Visit pagerduty.com

About the company

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company’s digital operations...
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