Manager, Virtual Care

Hi, we're Oscar. We're hiring a Manager to join our Virtual Care team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role

You will oversee strategy, design, and optimization of strategic projects and new program design in support of Oscar's Virtual Program. You will be responsible for identifying and driving operational improvements to ensure operational efficiency and effectiveness, and coordinating initiatives across the organization. You should also be comfortable working cross functionally, as this role is highly collaborative across multiple teams including product, data, and clinical.

You will report to the Associate Director, Virtual Care.

This is a remote / work-from-home role. You must reside in one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, Washington, or Washington, D.C. Note, this list of states is subject to change.

The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $108,000 - $141,750 per year. The base pay for this role in all other locations is: $97,200 - $127,575 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Organize and lead daily activities for your programs including forecasting, scoping, and project planning
• Oversee implementations end to end to ensure program success including analyzing and interpreting data, setting up proper controls and monitoring, and developing program metrics.
• Partner with cross functional teams including clinical, data, and product to align on project scope and sequencing
• Identify efficiency opportunities through process optimization, automation and net new programs
• May oversee team members directly as well as mentors and promotes colleagues’ growth and professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned

Qualifications

• 4+ years of experience in program management and process improvement
• 3+ years of experience in delivering projects / programs
• Experience with Excel/Google Sheets and modeling experience
• Experience in leading cross functional initiatives
• Experience managing individual contributors

Bonus Points

• Experience / background in a fast-paced operations environment
• Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting)

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives..

Pay Transparency:

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.