ML Principal Product Manager

ABOUT OPORTUN

Oportun (Nasdaq: OPRT) is a digital banking platform that puts its 1.9 million members' financial goals within reach. With intelligent borrowing, savings, budgeting, and spending capabilities, Oportun empowers members with the confidence to build a better financial future. Since inception, Oportun has provided more than $15.5 billion in responsible and affordable credit, saved its members more than $2.3 billion in interest and fees, and helped our members save an average of more than $1,800 annually. For more information, visit Oportun.com.

WORKING AT OPORTUN

Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization's performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups.

• Develop and articulate a comprehensive product strategy for machine learning initiatives, aligning with the overall business goals and objectives.
• Work with ML engineers to build a self-service ML Ops platform to enable data scientists to make changes to decisioning criteria and model scoring within 24-48 hours.
• Stay abreast of industry trends, emerging technologies, and competitive landscape to inform product roadmaps and continue to build self service capabilities to the platform.
• Product Strategy: Work closely with leadership and cross-functional stakeholders to define product strategy and OKRs.
• Product Development: Scope and lead the development of new product features (evaluate cost to build or buy) that will deliver the business value
• Impact and Execution: Drive a cross functional team of Engineers, ML scientists, Data Engineers and business to deliver business impact
• Customer-Centric Approach: Maintain a deep understanding of customer needs and incorporate this insight into product enhancements.
• Data-driven decision making: Leverage data and analytics to make informed decisions, monitor product performance and continuously improve product to improve KPIs
• Risk Management: Work closely with compliance and risk management teams to ensure products adhere to regulatory requirements and industry best practices.
• Financial Planning: Develop and manage product budgets, forecasts, and financial models to optimize resource allocation and track financial performance.
• Communication: Effectively communicate product updates, priorities, and progress to internal stakeholders, executive leadership, and external partners.

• Any graduate with 10+ years of overall experience
• Strong track record: 7 to 10+ years of product management experience in high-growth environments, with experience in the financial services industry (FinTech, challenger bank, etc.) building ML Ops platforms highly preferred.
• Customer centric: You are passionate about improving the financial health of Oportun’s members.
• Analytical problem solver: You have experience working and delivering on complex problems. You excel in making data-informed decisions (testing and experimentation, defining metrics, data analysis).
• Collaborative: You have a track record of shipping and iterating on impactful products that required partnering with and building consensus across a wide group of cross-functional partners.
• Excellent communicator: You are a clear and concise communicator, and you have superb documentation skills.
• Execution: You’re scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our members.
• Domain knowledge: You ideally have prior experience with decisioning platforms, preferably with a focus on Machine Learning or AI products.
• Bonus Points: You have experience launching products within complex legal and regulatory frameworks such as Finance, experience with SQL, and experience working with a multi-national workforce.

We are proud to be an Equal Opportunity Employer and consider all qualified applicants for employment opportunities without regard to race, age, color, religion, gender, national origin, disability, sexual orientation, veteran status or any other category protected by the laws or regulations in the locations where we operate.

California applicants can find a copy of Oportun's CCPA Notice here: https://oportun.com/privacy/california-privacy-notice/.

We will never request personal identifiable information (bank, credit card, etc.) before you are hired. We do not charge you for pre-employment fees such as background checks, training, or equipment. If you think you have been a victim of fraud by someone posing as us, please report your experience to the FBI’s Internet Crime Complaint Center (IC3).