Senior Software Engineer, Conversational AI (contract)

At Glia, we are dedicated to transforming how financial institutions connect with their customers through our innovative unified interaction platform. Our goal is to empower businesses to connect with their clients effortlessly—whether through Messaging, Video, Voice, CoBrowsing, or Artificial Intelligence. We believe that customer interactions should be seamless and intuitive, allowing for personalized service that addresses customer needs in real-time.

Founded in 2012, Glia has quickly established itself as a pioneer in the field of Unified Interaction Management, redefining how companies interact with clients, especially within the financial services sector. Our ChannelLess™ architecture enables customers to switch between various modes of communication without losing context, fostering a more engaging and efficient customer experience. With over 500 financial institutions utilizing our platform, we continuously strive to enhance customer service delivery through innovative technology and a commitment to excellence.