The Data Center Incident Program Manager is responsible for designing, operating, and continuously improving the end-to-end incident management lifecycle across mission-critical data center environments.
Requirements
- 7+ years in mission-critical infrastructure, data center operations, or reliability engineering
- Direct experience leading major incidents (P1/P0 equivalent)
- Strong familiarity with facilities systems, hardware operations, or network infrastructure
- Demonstrated experience running war rooms and executive updates
- Experience conducting root cause analysis and corrective action tracking
Benefits
- Health, dental, and vision insurance
- 401(k) or equivalent retirement plan
- Paid parental leave
- Flexible PTO
- Commuter benefits
