United States onlyWe’re looking for a motivated Enterprise Account Executive with large enterprise selling chops to help us build relationships with the largest global multi-unit restaurant and food-service brands (100+ unit locations). You blend together strong technical aptitude, superior attention to detail, great presentation skills, at-ease comfort selling into any organizational role, and a healthy amount of killer instinct. Sounds like you? Read on.
Olo’s products and services mix the critical elements of B2B and the excitement of B2C into new services that are changing the restaurant landscape. With some of our customers transacting upwards of 50% of their revenue outside the four walls of their restaurant with digital ordering, the time couldn’t be better to help brands transform their businesses and implement great digital commerce programs.
As an Enterprise Account Executive, you will play a key role in expanding our business by building relationships with the largest restaurant brands and their partners.
You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.
What You'll Do
- Close and renew business for Olo’s enterprise customers and prospects
- Drive collaboration for the account team throughout the Olo sales process, including but not limited to the following sales activities: executing on outbound campaigns for generating pipeline, setting and running customer meetings including related preparation, delivery of follow up material, addressing competitive thread, commercial negotiations, etc, in order to ultimate drive a successful sales campaign
- Quarterback the account team to build strategic account plans that uncover revenue opportunities, identifies key stakeholders, and maintains a vision for Olo’s top accounts
- Build & maintain champions within your book of business to Develop and cultivate relationships throughout organizations of target restaurants and their partners deepen Olo’s presence within the account
- Find a great solution for each client using an understanding of their business, financial skills, sales process, and creativity.
- Collaborate with customer experience team post sale to guarantee a successful program launch and continue to ensure value is delivered to the client just as they expected.
What We'll Expect From You
- 7+ years of experience, including 3+ years in an Enterprise sales role, preferably selling in the hospitality/restaurant industry, a B2B SaaS/software, or a payment solution.
- Even though you're awesome, you still know how (and aren't too self-important) to pick up the phone and connect with a person you don't know.
- You’re a great collaborator, able to communicate with multiple internal departments about client feedback and plans, and work cross-functionally to solve problems.
- You can manage processes and communication across multiple teams, and have a commitment to supporting your colleagues.
- You are scrappy and thrifty; you get the job done.
- You know how to navigate complex orgs- internally and externally with customers.
- You understand how to balance hunting new business while managing renewal cycles and upsells.
- You are comfortable working on many deals/projects at once.
- You're client-focused, motivated, and have prior results to prove it.
- You are comfortably geeky- you're good at demonstrating some pretty advanced stuff, and proficient in PowerPoint, Excel (can maintain complex spreadsheets), CRM, and data analytics tools.
- You have experience deciphering legal contracts and navigating contract negotiations.
- Pipeline Generation: You work with an ecosystem (marketing, partners, SDRs) to generate a pipeline and cover the pipeline gap on your own.
- Territory & Account Planning: You use a thorough and strategic plan for your territory that allows you to identify and prioritize for sales campaigns against your whitespace.
- Qualification: You conduct excellent discovery and adopt a structure to determine whether to continue the sales conversation.
- Champion Building: You demonstrate an ability to identify, build, and manage key stakeholders throughout the process.
- Sales Process & Execution: You adopt a standard sales process or methodology, clearly articulating the specific actions that each role is responsible for within the process.
- Preparation & Presentation: you arrive for each key conversation with an agenda and set questions, and follow up with thoughtful discussion points and next steps
- Industry & Product Knowledge: You have experience selling platform-based products
Demonstrated experience in:
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 750 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.
We offer great benefits, such as 20 days of paid time off, 10 sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $108,500-$148,200 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
At Olo, we believe bringing together people with varied experiences and viewpoints leads to better results. Don't check every box in the job description? Research shows many qualified candidates hold back from applying unless they meet all listed requirements. We're committed to creating a genuine workplace where everyone can contribute their best work—this improves our decision-making and helps us better serve our communities. So if you're enthusiastic about this role but your background doesn't align perfectly with every qualification, we encourage you to apply anyway. You might be exactly the right fit for this or other positions.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
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