United States onlyAt Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies.
In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.
As a Lead ServiceNow Developer, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization.
In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.
As a Lead ServiceNow Developer, you will play a vital role at Nuvitek. You will work closely with an equally enthusiastic team of developers and engineers in an Agile environment to modernize our customers' applications using low-code solutions and enhance the ServiceNow platform for our organization.
What you will do:
- Help to envision, design, and implement new features utilizing the ServiceNow low-code platform for the projects based on the prioritized product backlog
- Bring innovative, out-of-the-box thinking to solving challenging problems, brainstorming with peers, and utilizing available resources, including internal as well as external resources
- Build service requests from the requirements, including requests, request items, and tasks using workflows - manage data flows from the customer to the support teams providing the service
- Demonstrated experience in ServiceNow development, configuration, and administration, including experience leading teams in ServiceNow deployments.
- Unit test all developed features, including edge cases. Also, be comfortable conducting peer reviews of other developer’s code as needed
- Attend and actively participate in all Agile-related meetings. Work within the Agile framework, including participating in User Story grooming sessions, Sprint Planning meetings, and retrospectives
- Delivery presentations as required to the client during Sprint demos and coordinating meetings with intersecting teams as required.
- Participate in implementation architectures for digital solutions, frameworks, and accelerators.
- Participate in knowledge-sharing sessions within the company to socialize best practices and draft white papers as applicable.
- Help with building proof of concept, and creating technical solutions for internal application as needed.
What you will bring:
- Bachelor’s degree in computer science, Information Systems, or an equivalent technical field.
- 7+ years of professional experience with the ServiceNow eco-system performing project implementations that exploit the ServiceNow platform's full capabilities (discover, design, implement, and optimize) while delivering in an Agile framework.
- 3+ years specializing in multiple offerings like SPM (ITBM), CSM, HRSD, ITOM, Service Portal, ITSM, Service Provider (Domain Separation)
- Demonstrate extensive experience in creating and managing complex integrations such as SOAP, REST, SSO, SAML, SSL, LDAP, JDBC, ODBC, MID Servers, Ebonding, Data Migration etc.
- A solid understanding of IT delivery methodology and leading teams in the implementation of the solution according to the design/architecture.
- Experience with configuring ServiceNow components such as Flows, Spokes, Service Catalog, App Engine, Change /Incident/Problem Management, Asset Management, CMDB, Knowledge, Event Management, etc.
- Experience with creating reports and dashboards within ServiceNow Performance Analytics.
- ServiceNow Certified Application Developer, ServiceNow System Administrator, and ServiceNow Certified Implementation Specialist.
- Fairly good understanding of data concepts (SQL, Databases) and business workflows
- Strong verbal and writing skills, including the demonstrated ability to effectively communicate at all levels with technical as well as business resources
- US Citizen or Green Card Holder, ability to attain public trust clearance.
It would be great if you also had:
- Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in ServiceNow
- Able and willing to work independently and in a fast-paced environment with tight deadlines with minimal supervision
- Experience handling multiple tasks, changing priorities, and timely action; experience with Agile methodologies and project management.
- Strong troubleshooting, problem-solving, and organizational and time management skills.
- Good communication and interpersonal skills in a remote environment
- Experience working with software development team members.
- Other open sources of technology experience preferred
- Experience working with the U.S. Federal Government and its agencies.
Nuvitek is proud to offer a comprehensive benefits package:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability and Life Insurance
- Parental Leave
- 401K
- Paid Time Off
Equal Opportunity Employer Statement
Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
