Philippines onlyMust have a minimum of 5 years of experience in recent mortgage closing and/or post-closing activities, with extensive knowledge of regulatory and investor guidelines for various loan programs.
The Post-Closing Specialist is responsible for addressing any issues related to closed loans that could result in a TRID compliance violation or ultimately prevent the sale of a closed loan. In doing so, the Post Closing TRID specialist will utilize the loan origination system (LOS) to monitor a closed loan pipeline, ensuring that any needed Post Consummation Closing Disclosures (PCCD’s) are issued in a timely manner and Federal, State, and Investor guidelines are met. Additionally, the Post Closing TRID Specialist will maintain daily communication with the Post Closing TRID Team Lead regarding any pending issues, questions, or escalated loans.
Key Responsibilities
- Review, analyze, and research Investor deficiencies for remediation.
- Monitor a suspended closed loan pipeline requiring the issuance of Post Consummation CD’s.
- Review and obtain clarity from the Investor to determine the documentation needed to cure the defect(s).
- Perform a Due Diligence review of assigned TRID conditions to determine the mortgage loan disclosures are accurate and comply with regulation timelines.
- Reviews and Compares Loan Estimate and Closing Disclosure documentation for errors based on information uploaded into the system and makes corrections to ensure the data entered reflects accurate/compliant information and meets all state and federal regulations.
- Completes data input for issuance of Post Consummation Closing Disclosure – verifying all final fees are accurate and reconcile to the Final Settlement Statement.
- Sends prepared Post Consummation Closing Disclosure via Encompass to the borrower or via US Mail with refunds when applicable.
- Work with internal departments to obtain needed documentation to cure deficient loans timely.
- Preparing formal written responses to investors to dispute invalid conditions.
- Accurately track and record all events and communications of the loan file.
- Monitor LOS System for updates on deficient loans or new conditions as received.
- Have a strong understanding of Agency and Investor guidelines and overlays.
- Meet daily production goals set by management and adhere to internal SLA timelines.
- Maintain customer confidence by providing ongoing quality service and keeping all files and information confidential.
- Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to strict deadlines.
Skills, Knowledge and Expertise
- Minimum of 5 years experience in recent mortgage closing and/or post-closing activities, with an extensive knowledge of Regulatory and Investor guidelines for various loan programs.
- Must be able to meet deadlines, multi-task and adjust priorities as necessary.
- Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and third party vendors.
- Independent worker, detail-oriented, excellent judgment, and decision-making skills.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite.
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- In-depth training for career growth
- Great Company Culture and HR experience
- 1,000 PHP De Minimis
- Equipment and software provided
PK and PH only
AU, CA + 8 more
CA, CN + 4 more
United States only