Field Applications Technician

Job Description:

The Field Applications Technician is an office or remote position ~75% of the time and field based ~25% of the time. The purpose of this position is to support customer sites during construction with product related questions or issues. If you like fixing simple to complex problems, this is the career position for you.

This position will be responsible for identifying field items and corrective actions for: customer installation, quality and/or documentation. Customer facing skills are required with: Owners, prime & secondary Contractors (Superintendents & Foreman) and Field Workers (with Superintendent or Foreman present).

This is accomplished by supporting the Nextracker (NX) Project Management (PM) team with quick resolution for Owners &/or Contractor’s remediation items. You’ll provide on-site technical support where they are Construction Managers (CMs), have not had a CM or where the NX CM is no longer at a specific site.

You’ll primarily coordinate with the Manager, Field Applications and at times are expected to work collaboratively with NX cross functional leadership as needed, including: other applications team members, tooling, quality, project engineering (assigned to project support), product managers, mechanical engineering, document management (technical bulletins, installation manual and other document reviews) and supply chain. There will be occasional engagement with other Nextracker teams: safety, human resources (HR), and et. cetera.

Here is a glimpse of job roles and responsibilities:

• Travel to customer sites (up to 25% of the time)
• Evaluate compatibility of various Nextracker products and components
  • Supervise or Train on correct NX Tracker installation
  • For Applications Technical support on all NX Tracker systems
  • Evaluate field related issues to determine root cause
    • Installation error – construction deviation reports (CDR); or
    • Supplier quality – non-conformance reports (NCR)
  • Troubleshoot tooling or Teams with NX Tooling department for live support, only as needed (without NX Tooling support on site)
• Applications Team – Document Review
  • Foundations including NX Anchor and OJJO
  • Installation manuals
  • Engineering documents
  • Construction sets
  • Technical bulletins: work collaboratively with Document Management to create and/or edit Technical Bulletins with NX Engineering approvals to support quick response to jobsites under construction
• Develop reports on overall installation of tracker and components
• Identify opportunities for tracker installation improvements and value engineering
• Analyze and suggest areas for value engineering to provide the most ideal solutions
• Review and respond to Request for Information (RFI) (50% time)
• Lead and/or participate in PowerworX training in EU region

Here is some of what you’ll need (required):

• B.S. Mechanical Engineering or extensive field knowledge for mechanical trackers
• 5-10 years of mechanical / structural engineering experience in solar trackers, PV panels, or other ground mounted solar tracking systems or applicable technology
• Self-motivated, independent, technical aptitude and excellent interpersonal skills
• Comfortable in a dynamic atmosphere with a rapidly expanding customer base and product offering
• Strong presentation skills and ability to communicate professionally verbally, in writing and with presentations
• Proven ability to solve complex problems
• Documentation skills (know or learn):
  • NX Applications including: Box, Arena, NetSuite, UltiPro, Workday, Confluence, Sky Trust & new applications as developed
  • Travel requests (approved by Manager prior to bookings) & booking your own travel (flights, rental car, accommodations) to Project sites through Egencia

Here are a few of our preferred experiences:

• Prior field leadership role(s): Applications, Superintendent, Construction Manager, Field Engineering, Quality Superintendent/Manager
• Structural load testing and validation
• Designing and constructing ground-mounted solar racking systems (fixed or tracker)
• Preference will be given to Nextracker mechanical, field, build experience

At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.

Culture is our Passion