Loan Officer

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

The primary function of the Loan officer is to sell loan products offered by Newrez. Contact prospective clients to develop and maintain referral sources. Meet with prospective clients at outside locations such as a client’s home. Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads..

Incumbent may work from any of the above listed locations. Not required to cover all above listed locations.

Essential Functions, Duties, and Responsibilities

• Contact prospective clients to develop and maintain referral sources.
• Meet with prospective clients at outside locations such as a client’s home.
• Make in-person calls on real estate agents, financial advisors, and other potential referral sources to develop borrower leads.
• Engage in marketing and promotional activities in support of your own sales.
• Meet monthly minimum personal production goals (3 units).
• Take mortgage loan applications and prepare effective loan proposals.
• Determine a consumer’s needs and offer the appropriate product.
• Originate loans for appropriate amounts, rates, and terms that comply with NPF’s program guidelines.
• Provide consumers with a superior level of customer service.
• Quickly and accurately answer all customer inquiries in a professional manner.
• Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate.
• Provide assistance to applicants and solve all problems that may arise between application and settlement.
• Stay informed of developing trends in the mortgage industry.
• Attend/assist with scheduled meetings, training sessions and courses.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• High-school diploma or equivalent is required.
• Two (2) year college degree preferred.
• 3+ years of mortgage loan origination experience.
• Must qualify for and obtain state licensure in the states where Newrez does business; mortgage licensure.

Skills, Abilities, and Knowledge

• Sales skills.
• Ability to quickly connect with people in an outgoing, friendly manner.
• Persuasive selling communication skills.
• Strong sense of responsibility for completing work quickly and accurately.
• Ability to handle faster-than-average pace of activities.
• Detail-orientation with efficient focus on work activities.
• Careful decision-making skill with ability to avoid mistakes.
• Ability to delegate in a positive style with thorough follow up skills.
• Excellent oral, written, listening, and organizational skills.
• Basic computer skills.
• Ability to work independently.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.

Last Updated: 2021

A good faith estimate of the compensation is:

Compensation for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual.

Placement within the range will be based on a variety of factors, including but not limited to, skills, experience, qualifications, location, etc.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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