United States onlyLocation Designation: Hybrid - 3 days per week
When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
GBS
This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.
Role Summary
The Producer Compensation Analyst is a client-facing role that handles inquiries via toll-free line or general service email box from clients and brokers, as well as, collects and validates required documents and data elements in order to complete initial commissions’ system setup to ensure accurate and timely commissions’ payment to brokers. The Analyst will also process assigned portions of Broker of Record (BOR) change requests as needed.
Responsibilities
Collects and validates required documents and data elements in order to complete initial system setup, process broker of record changes and pay broker commissions.
Provides timely and accurate responses to phone and email inquiries from internal and external business partners.
Monitors and process assigned manual commissions payments through payment processing software.
Complies with departmental policies regarding ethical and proper use of company equipment, including internet access, email and phone usage, in compliance with New York Life Information Protection Policy
May assist other Premium Audit Teams as needed.
Qualifications
Bachelor’s degree in Business Administration or other related field or equivalent previous work experience is preferred.
Demonstrates a strong focus on Service Excellence when partnering with internal and external business partners.
Ability to multi-task and work with a sense of urgency in a fast paced environment.
General understanding of accounting principles and control procedures.
Strong computer skills including, but not limited to, MS Excel and MS Access.
General knowledge of accounts receivable procedures and systems for reviewing premium remittance payments is preferred.
Ability to work successfully independently as well as part of a team
This position primarily involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.
Salary range: $42,500-$62,500
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Click here to learn more about our benefits. Starting salary is dependent upon several factors including previous work experience, specific industry experience, and/or skills required.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. We invite you to bring your talents to New York Life, so we can continue to help families and businesses “Be Good At Life.” To learn more, please visit LinkedIn, our Newsroom and the Careers page of www.NewYorkLife.com.
