United States onlyJoin New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
IT And Construction Coordination Manager position with New Era Technology offers you the following:
- Full Benefits
- Medical
- Dental
- Vision
- 401K match
- 29 PTO Days including company holidays
The IT And Construction Coordination Manager position offers remote work flexibility; however, we are seeking candidates located near our offices in Plymouth, MN or Indianapolis, IN. Occasional in-office attendance will be required for training sessions and team-building activities. The Coordination Manager oversees the execution of work orders, provides strategic direction, and drives continuous improvement initiatives within the assigned vertical, adhering to PMO standards and methodologies.
PRIMARY DUTIES & RESPONSIBILITIES include but are not limited to:
- Strategic Oversight and Improvement:
- Develop strategies to optimize work order execution processes and enhance operational efficiency.
- Collaborate with cross-functional teams to implement process enhancements and best practices.
- Ensure alignment with PMO’s project management framework and standards.
- Leadership and Mentorship:
- Provide leadership and guidance to Service Coordinators and other team members.
- Handle escalated issues or complex work orders requiring senior-level intervention.
- Promote a culture of continuous improvement and professional development.
- Performance Analysis and Monitoring:
- Monitor industry trends and emerging technologies to stay ahead in operations management.
- Analyze performance metrics and KPIs to identify areas for improvement.
- Implement risk management practices to mitigate potential issues.
COMPETENCIES & KEY SKILLS:
- Extensive Operations Experience:
- Extensive experience in operations management or a related field.
- Deep understanding of operational processes and best practices.
- Familiarity with PMO’s project management standards and methodologies.
- Strategic Thinking and Decision-Making:
- Strategic thinking abilities to develop and implement improvement initiatives.
- Strong decision-making skills to address complex issues and challenges.
- Ability to align operational strategies with organizational goals.
- Leadership and Mentorship:
- Strong leadership skills to guide and mentor Service Coordinators and team members.
- Deep understanding of operational processes and best practices.
- Experience in leading cross-functional teams and managing stakeholder expectations.
- Communication and Stakeholder Management:
- Excellent communication skills to interact with stakeholders at all levels.
- Proficiency in managing stakeholder expectations and resolving conflicts.
- Competence in stakeholder engagement and communication strategies.
- Data Analysis and Process Optimization:
- Proficiency in data analysis to evaluate performance metrics and identify improvement opportunities.
- Experience in implementing process optimization techniques.
- Regulatory and Compliance Knowledge:
- Knowledge of regulatory requirements and compliance standards relevant to operations.
- Ability to ensure operations adhere to safety regulations and company policies.
- Conducting regular audits and reviews to ensure adherence to quality and compliance standards.
REQUIRED EDUCATION & EXPERIENCE REQUIRED:
- Three to five years of experience working in a project environment, including relevant industry experience preferably with overall responsibility.
- Experience in troubleshooting and resolving project issues.
PREFERRED EDUCATION & EXPERIENCE REQUIRED:
- Bachelor’s Degree preferred.
- PMP or Equivalent Professional Certification
EXPECTED HOURS OF WORK: Full Time, 40 hours per week, plus overtime as needed
TRAVEL: Travel expectation is up to 5%.
SALARY: $60,000 - $70,000 / per year depending upon experience
New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
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