United States onlyAbout Net at Work
Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology.
Through the integration of ERP, HCM and/or CRM solutions, Net at Work offers unique, industry-specific solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com.
About this Position
As the Manager, PMO, you will be responsible for leading Net at Work's Professional Services PMO into the future. You will ensure that our consulting organization functions as a center of excellence delivering best in class, consistent, high-quality implementation experiences across our portfolio of ERP, CRM, HR, IT Managed Services, and Cloud Hosting products.
Job Responsibilities
- Operate Net at Work’s PMO as a high functioning Center of Excellence.
- Lead a high performing and engaged team of PMs who deliver incredible service to our clients on behalf of our respective BUs.
- Drive the vision and lead the organizational architecture of a scalable PMO.
- Collaborate with our PDs and CMs, and their cross-functional teams, to define requirements and anticipate needs to ensure project success.
- Create and maintain project templates, project management deliverables and projects delivery schedules.
- Create and track KPIs to ensure projects run on time and on budget.
- Ensure all scope changes are properly documented and revenue capitalized.
- Responsible for end-to-end high customer experience with attention to improving each client interaction including using high value collateral, running effective meetings, and creating high impact client communications.
- Develop and cascade best practices and methodologies, leveraging and improving the PROPEL implementation methodologies.
- Develop and manage training, coaching, skill tracking, and performance assessment for the Net at Work PMO.
- Proactively identify and manage risks across a large, active portfolio of projects.
- Manage & optimize PMO processes for key systems (Changepoint, Smartsheet, Dynamics, ConnectWise, etc.) to improve project management.
- Define and automate the collection and reporting of key business metrics (e.g., project accounting, utilization, profitability).
- Drive profitability of PMs and revenue generation of PM activities.
- Provide regular updates to internal stakeholders & BU team leaders
- Drive process improvement initiatives to enhance efficiency, productivity, and profitability.
Job Requirements
- Bachelor's degree (preferably in an Information Technology-related field) or equivalent required.
- 8-10 years of experience in project management and program/portfolio leadership.
- Experience leading Operations and or a PMO.
- Experience with multiple software implementation methodologies (Agile, Waterfall).
- Project Management Professional (PMP) certification a plus.
- Financial acumen and "project accounting" experience a must.
- Strong understanding of KPIs/key service operating metrics.
- Professional Service Automation experience is a plus.
- ERP/CRM/HR systems experience a plus.
- Adept at program/project and change management.
- Smartsheet experience a plus.
- Experience with business intelligence and reporting (e.g., Tableau, PowerBI, Qlik).
Core Competencies
- Strong core values: integrity, collaboration, objectivity, and consistency.
- Proven leadership skills.
- Passion for delivering uncompromising quality with a high level of commitment to responsibility.
- Excellent influence and negotiation skills.
- Strong problem-solving and analytical skills.
- Excellent execution-oriented and focus.
- Strong verbal and written communication skills.
- Exceptional organizational skills and strong time-management skills.
Compensation and Benefits
Base salary range: TBD.
This position is also eligible for a bonus in accordance with the terms of the Company's plan.
Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.
We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life:
- Health and Welfare (Medical, Dental, Vision)
- Accident, Critical Illness, and Hospital Indemnity
- Employee Assistance Program (EAP)
- Life and AD&D Insurance
- Short- and Long-Term Disability Insurance
- Flexible Spending Accounts
- Transportation and Parking Accounts
- Health Savings Accounts (with company contribution)
- Retirement Planning (401k with matching contribution)
- Legal Benefits
- Identity Theft Protection
- Pet Insurance
- Wellness Program Offerings
- Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
- 8 Paid Holidays per year, including 1 floating holiday.
The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
The Company expects to accept applications for this position until May 6, 2025 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions.
EOE/Diversity & Inclusion Statement
Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind.
Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.
