Customer Support Engineer

For organizations struggling to manage complex processes and unlock the full potential of their data, Naviant stands as a trusted partner in their digital transformation journey. Many of our customers face the daily challenge of inefficient workflows, manual data entry, and disconnected systems, which can stifle growth and hinder their ability to make informed, timely decisions. This is why we take a 'process-first' approach, dedicating ourselves to understanding the unique operational hurdles our clients encounter. We believe that before implementing any technology, it's crucial to first streamline and improve the underlying processes. This foundational step ensures that the technology solutions we provide deliver the maximum impact, driving real efficiency and providing clear visibility into the critical information they need to succeed.

Our customers benefit from our deep expertise in intelligent automation, which we use to connect content, data, and processes into a seamless, end-to-end automated workflow. We are experts in a comprehensive suite of data services, from agentic AI and intelligent document processing to data governance and predictive analytics. This allows us to empower organizations to not only overcome their current challenges but also to anticipate future needs and stay ahead of the competition. By harnessing the power of industry-leading technologies from partners like Hyland and ABBYY, we tailor solutions that transform complex data challenges into exceptional achievements. Our commitment is to power our customers' efficiency, uncover valuable insights from their data, and ultimately accelerate their business success, meeting them exactly where they are on their digital transformation path and scaling our solutions to fit their unique needs.