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NarvarNA

Sr. Software Engineer II, Machine Learning

Narvar is an intelligent customer experience platform that helps retailers inspire long-term customer loyalty through seamless post-purchase experiences.

Narvar

Employee count: 201-500

Salary: 180k-230k CAD

Canada only

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Narvar is growing! We are hiring a Senior Software Engineer II to build new products and improve all aspects of the Narvar platform. Data is at the core of our competitive advantage so the work you do has a large impact across the company, our business partners, and the lives of our end users.

Machine Learning Engineers at Narvar work across the stack. We are ‘full-stack’ ML Engineers. This means that we write production-level code and own machine learning operations for our teams.

Day-to-day

  • Design and deploy machine learning algorithms for use cases spanning e-commerce, consumer trends, markets, logistics, and new products
  • Work on real-world consumer data for natural language processing, image classification, time series analysis, outlier detection, user modeling, etc
  • Work with large unstructured data
  • Be at the intersection of mathematics, machine learning, business, and computer science and impact millions of users through your work
  • Multiply the effect of your data science and data team members by building frameworks, tools, and methodologies that the entire team use
  • Provide thought leadership to a team through high quality write-ups, reviews, and a strong vision grounded in practical experience and a wider industry view

What we’re looking for

  • Strong machine learning skills.
  • Fluency in Python, PyTorch, Tensorflow, Pandas, numpy, and machine learning packages
  • Data Engineering skills and large data experience. You should have dealt with large amounts of data (TB) in a production setting, built world class data pipelines using cutting edge tools (e.g. Spark).
  • 10+ years of hands-on experience shipping models to production, working on a variety of problem spaces (eg: user modeling, spam classification, prediction, clustering etc)
  • MS in Computer Science, Statistics, Math, Science (physical or social), Engineering or similar quantitative and computation field plus 5+ years of industry experience
  • Strong software engineering and coding skills with the ability to write production quality code
  • Strong understanding of probability & statistics, machine learning, and algorithms
  • Experience with SQL and NoSQL databases
  • Experience working with Linux, shell scripting
  • Previous startup experience strongly preferred

Bonus Points

  • Experience implementing applications on Google Cloud Platform
  • Experience with deep generative models or graph learning a plus.
  • Tag your application with your solution to an active / recently concluded Kaggle competition, to get ahead of the list :)
  • Experience leading a team of data and data scientists; Strong ability to multiply the effect of the team and the team members; excellent written communication; self-starter that can balance sophistication with practicality

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ + other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
Narvar Pay Range
$180,000—$230,000 CAD

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About the job

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Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 180k-230k CAD

Education

Postgraduate degree

Experience

5 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

Canada +/- 0 hours

About Narvar

Learn more about Narvar and their company culture.

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At Narvar, we are fundamentally reshaping the post-purchase landscape through pioneering technology and a relentless focus on innovation. Our platform is engineered to transform the critical, yet often overlooked, phase of the customer journey into a powerful engine for loyalty and growth. By leveraging sophisticated artificial intelligence and machine learning algorithms, we empower over 1,500 of the world's most admired brands—including industry giants like Sephora, Levi's, and LVMH—to deliver seamless, personalized, and proactive experiences that don't just meet, but anticipate consumer needs. Our proprietary intelligent platform, IRIS™, processes billions of data points from countless consumer interactions, enabling us to provide unparalleled insights and predictive analytics. This allows our partners to offer precise delivery estimates, streamline returns, and communicate with customers across a multitude of channels with exceptional clarity and relevance.

Our commitment to innovation extends beyond just tracking and returns. We are at the forefront of developing solutions that tackle complex challenges such as delivery claim fraud and operational inefficiencies. Narvar's advanced AI-driven tools help retailers protect their revenue by intelligently identifying and mitigating risk, while simultaneously enhancing the experience for legitimate customers. We are not merely providing software; we are building a comprehensive ecosystem that connects retailers, carriers, and consumers in a more transparent and efficient way. Through our groundbreaking technology, we are revolutionizing the post-purchase journey, turning what was once a cost center into a significant opportunity for brands to build trust, foster advocacy, and secure sustainable, long-term growth in an increasingly competitive e-commerce environment. Narvar is dedicated to simplifying the everyday lives of consumers by making every post-purchase interaction a moment of delight.

Employee benefits

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Paid sick days

Narvar offers paid sick days for employees.

401(K)

Narvar offers a 401(K) retirement savings plan.

Paid holidays

Narvar offers paid time off for recognized holidays.

Life Insurance

Narvar offers life insurance coverage to its employees.

View Narvar's employee benefits
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Narvar

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