Director, Customer Self-Service & Automation

MTM Inc. is a comprehensive healthcare solutions provider aimed at improving health outcomes through non-emergency medical transportation, mobile integrated health services, and addressing social determinants of health. The company strives to remove barriers to healthcare access by providing reliable transportation options for Medicaid and Medicare members who need to attend vital medical appointments. By partnering with a wide network of transportation providers, MTM ensures that those in need can access necessary healthcare services efficiently.

Founded to challenge and change the healthcare landscape, MTM Inc. has over 29 years of experience in the field. Their mission is centered around developing innovative solutions that promote independence and connect community resources in a cost-effective manner. The company manages extensive customer service operations and builds supportive provider networks to facilitate their operations nationwide. With a focus on community outreach, MTM goes beyond just transportation. They also offer a range of supplemental services, including home therapies, personal care, and assistance with navigating the healthcare system, thereby enhancing the overall experience for their members.