Technical Project Manager

REMOTE

About mParticle

mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data into insights and insights into action. Built on top of end-to-end streaming architecture, we are committed to empowering businesses to deliver personalized and engaging experiences to their customers across all screens and devices. We believe that the opportunity to help teams activate insights from their customer data to deliver more personalized and adaptive experiences is more important than ever.

Recognized as one of Crain’s 100 Best Places to Work in New York City and one of Wealthfront Career Launching companies of 2021!

We at mParticle choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the job

Our mission is to make business personal, and we help our customers leverage the rapidly growing marketing technology landscape to drive engaging experiences for their customers. As a Technical Project Manager, you’ll work with an amazing engineering team to create and maintain a world-class product that allows mParticle customers to transport their customer data.

• Heavily focused on delivery and execution of your team’s work; depending on engineering focus, this could be work that is well planned for months at a time or work that is highly reactive
• Drive e2e project execution working cross-functionally across disciplines to ensure the successful launch of new products and services
• Create and manage development timelines; ensure consistent, high-quality, iterative delivery
• Focus on customer satisfaction within your team; strong communication internally within your team and across the org
• Help teams to set the timeline based on collected data, team size, velocity, and capacity
• Identify cross org and cross-team risks, blockers, and obstacles; track the resolution status and help drive resolution across teams and within teams
• Facilitate agile ceremony meetings for your engineering teams; including standups, sprint planning, refinement, retrospective, demos, and post-incident reviews; understand and utilize team capacity effectively
• Work with the product team to understand and execute the wider product roadmap across your TPM’s teams to deliver and execute effectively
• Handle escalated concerns, and work through these as needed with engineering and product leadership. Responsible for taking inputs and coming to appropriate next steps.
• Look for opportunities to improve the processes of product delivery teams (Product Management, Engineering, and others) to increase overall team impact and productivity; promote process adherence

Is this opportunity right for you? We are looking for candidates who have:

• 3+ years experience in technical project management or related field at a SaaS company
• 3+ years working in Agile environments
• Experience utilizing Scrum, Kanban, and similar workflows
• Experience as a Project Manager working with software engineering teams with proven success in calling out risks and blockers.
• Demonstrate technical thought leadership, be a strategic partner, take ownership, be proactive and take initiative independently
• Highly organized, flexible individual who thrives in a fast-paced environment with a positive attitude, where ambiguity and change are common
• Scrum master certification a plus
• Experience in Jira required

Perks & Benefits:

• We offer a holistic benefits package that includes comprehensive health care coverage, encompassing medical, dental, and vision, fully covered by the company for employees enrolled in our baseline plan. Additionally, we extend cost-effective sharing options for dependents, ensuring accessibility to necessary care for you and your loved ones while maintaining affordability for all. Our commitment to well-being also includes Mental health resources through Modern Health and pet insurance for our furry friends.
• A truly adaptable work setting with flexible time off, 11 paid company holidays, and quarterly mental health reboot days in a 100% remote environment.
• An ownership culture where individuals receive stock options and can fully participate in mParticle’s success.
• 100% fully paid parental leave for all employees (12 weeks for the birth parent & 6 weeks for the non-birth parent) and real encouragement to take that time to bond as a family
• Remote work allowance to ensure you’re fully set up for success

The US base salary range for this full-time position is $100-135k USD (DOE) salary + equity & benefits.

PLEASE NOTE: Our hiring team will only ever reach out to you via an @mparticle.com email address. Any website purporting to be mParticle that isn't hosted at mparticle.com or a subdomain is phishing or a scam. If you believe you've been targeted with a phishing attack centered around a job at mParticle, please contact us at [email protected].