Sr. Staff Program Manager - Mozilla Builders

Mozilla Corporation is the non-profit-backed technology company behind pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best articles online. More than 225 million people around the world use its products each month.

Along with 60,000+ volunteer contributors and collaborators all over the world, Mozilla Corporation’s staff are driven by our mission to ensure the Internet is a global public resource, open and accessible to all. We design, build and distribute open-source software that enables people to enjoy the internet on their terms.

The Mozilla Builders 2.0 program is a point of entry for startups, projects, and people that want to collaborate with Mozilla towards a shared vision of the future. Currently we are focused on collaborating to build best in class open-source AI projects and nurturing a community of developers that share Mozilla’s mission to build a healthier internet and enrich people’s lives.

For 2024, we will be launching a cohort-based program that provides funding for open-source maintainers and founders. During the program, participants explore curriculum to build and scale open-source projects, build healthy communities, design business models, and secure funding.

The Program Manager (PM) is the operational backbone of the Builders team. The PM’s focus is on program operations and execution to deliver the best possible program experience for founders, mentors, partners, and other stakeholders. This includes event management, using tools/developing processes to manage program data, building and scheduling the 3-month programming calendar, execution of Demo Day, and developing the Builders playbook. The Program Manager is also responsible for collaborating closely with internal stakeholders to support their goals within the program.

The PM will have oversight of the Mozilla application process logistics and the management of the program. In addition, this role will maintain strong bonds with developers and startups, acting as a resource and looking out for relevant opportunities to support their success.

• Work with the team to develop the program plan and own the overall responsibility for the successful execution of programs and developing content and curriculum of the Mozilla playbook
• Deliver the best possible program experience to founders, mentors, partners, investors and other stakeholders as measured by NPS and project performance
• Manage the logistics for the program calendar, including applications, selections, onboarding, mentor schedules, meetups, demo day and ensure the participants, mentors, speakers, partners, and investors are fully informed about all program facing activities
• Implement network events/programs to support founders and alumni both during program and outside of program
• Develop relationships across Mozilla that can support our participants, communicate and collaborate with internal and external partners to get work done timely and efficiently
• As time permits, and as experience grows, work with Director and Engineers to source and evaluate potential investments related to the program themes, including market research, competitive analysis, investment memo development.
• Support the development of a strong pipeline of startups with diverse and underrepresented founders
• Measure and track program progress, cultivate and share best practices, and report insights from the program.

Required Experience / Knowledge + Skills

• A genuine passion for technology and startups, an entrepreneurial mentality, and an insatiable desire to always be learning
• Extensive experience in fast-paced environments with a focus on event planning, business operations, and/or project management
• Strong interest in the discourse around technology, startups, entrepreneurship, and venture capital
• Stakeholder Management
• 8+ years of experience working in technology in either program management, software development, or related field
• 3+ years experience working with founders or open source maintainers
• Experience in reporting and automation tools to evaluate impact of programs

Bonus Points for:

• Experience running / organizing accelerator programs
• Advanced skills with Excel or Google Sheets, Docs, and Slides are a plus
• Experience working with "No Code" and automation tools like Airtable, Zapier, etc., are a plus
• Experience with software development tools and the needs of open source developers and founders
• Experience working with open source communities
• Experience developing and delivering curriculum

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. (varies by country)

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

Req ID: R2504

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