Senior UX Researcher

Come and Moodle with us!

We’re looking for a Senior UX Researcher to join our global team and help build amazing digital products. This role will be offered as a contract to October 2024 (with the possibility of extension).

What your new job can look like…

This role is part of our global Product Experience team that works closely with our Product teams to help create intuitive experiences across Moodle’s product suite. In this role you will be working collaboratively with the product experience lead, product managers, developers and designers to define, execute and synthesise UX research studies and drive a user centred mindset amongst our teams.

With the pace and global nature of Moodle, no two days will ever be the same! But most days will involve a mix of:

• Collaborating with product designers and product teams to prepare, plan and execute research initiatives spanning both generative and evaluative research methods.
• Planning and running usability testing sessions as well as mentoring product designers to carry out usability testing of their own.
• Owning and documenting research findings, and sharing insights with teams, Moodle HQ and the community in a creative and engaging way
• Assist with continuing to establish UX research best practices and creating a customer focussed mindset.

This is a fully remote role that can be based anywhere in Europe or APAC regions!

What life at Moodle is like…

Moodle has a globally diverse team with over 250 team members in more than 25 countries around the world. We’ve built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

What else, you say?

• Our global teams can work from anywhere, with a flexible working environment that promotes true work-life balance
• We believe in motivating performance rather than micromanaging it, allowing you to feel empowered to do what you do best
• The opportunity to work with a talented and passionate team of UX professionals, gaining new skills by learning from highly skilled peers, along with your own learning and development allowance each year to support your growth
• Work with a global team on a worldwide platform and make a real difference
• As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good
• Did we mention you’ll be working on a platform used by over 400 million people worldwide??!! If you’re excited about making change on a large scale, then Moodle’s the place for you

Requirements

We'd love to meet you…

Especially if you can talk to us about your:

• Curiosity and passion for uncovering user goals and unspoken needs
• Experience in mixed method research
• Experience in planning and executing research studies across multiple teams
• Experience working on large scale software projects
• Strong ability to analyse and synthesise data to drive product decisions
• Ability to work collaboratively with diverse product teams
• Experience working with teams at varying levels of UX research maturity
• Experience communicating with and leveraging a passionate community
• Ability to share insights to various stakeholder groups, and to adapt your communication to the audience
• Experience in the fields of psychology and/or education
• Experience with UX research software tools

Learn more about your new workplace...

Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide.

Find out more about us on our website.

If this all sounds good to you

• Click on the following link to apply
• Add your resume and anything else you'd like to add…
• Press send.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity Inclusion Charter.