Bulgaria onlyAkkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation.
With more than 50 000 engineers and digital experts in 30 countries around the world, we offer broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics.
As the biggest Delivery Center, with more than 17 years of experience in Bulgaria, we deliver technology solutions in IT, Software, Cloud, and Digital fields.
About the role:
This is an opportunity to join like-minded people, expand your capabilities and learn from the best-in-class professionals whilst having the mentorship that will help you go beyond your expectations.
The job consists high level of Inventory and Backorders follow up based on demand and customer’s requests, find a support solution (All around the world) or other client’s stocking locations and make the follow-up of those parts till the deliveries.
The Customer care specialist will solve any planning issues that can show up on the Back orders: from communicating with different plants, till receiving at the warehouse.
Your daily agenda will be:
- Review of back-order resolution when stock is available in the network
- Identify best sourcing location from the network and request stock movement
- Obtain part availability information and communicate it to customers in a timely manner
- Monitor of captured and shipped defective units
- Contribute to projects with analyses and assists in developing recommendations
- Perform scrap on demand or by schedule
- Regular update of internal customer tool
- Develop independent decision-making ability about daily operations and critical daily activities
Requirements:
- Fluency in English
- Proficiency in Microsoft Office with a focus on excel
- Bachelor’s Degree
- Strong planning, organizing and multitasking skills
- At least 1 year of corporate experience
- Experience in the field of procurement/dispatch/logistics or supply chain will be considered as an advantage.
You will get:
- Competitive remuneration package
- Performance-based bonuses
- Fully remote position
- Referral bonus program
- 24 days annual paid leave
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more)
- Free Psychological Counselling via Green Line and on the spot
- Newborn or newly adopted child bonus
- Food vouchers - 150 BGN/month
- Upskilling & reskilling training programs and e-learning hub
- Diverse career growth opportunities
- Recognition awards
United by our passion for talent and technology, we look at the world differently.
The future won’t wait, it’s time to start engineering a smarter future. Are you ready?
United States only
Spain only
