Bulgaria onlyAkkodis (formerly Modis), is a global leader in the engineering and R&D market that is leveraging the power of connected data to accelerate innovation and digital transformation. With more than 50 000 engineers and digital experts in 30 countries around the world, we offer broad industry experience, and strong know-how in key technology sectors such as mobility, software & technology services, robotics, testing, simulations, data security, AI & data analytics.
As the biggest Delivery Center, with more than 17 years of experience in Bulgaria, we deliver technology solutions in IT, Software, Cloud, and Digital fields.
We Are Akkodis. Making the future, smarter for everyone.
Position Highlights
The scope of the services includes HRIS run operations (incident management, defect management, end user support) as well as HRIS build operations (enhancements and change request management). Contribute to enhancements/change requests management and prioritization together with the stakeholders. Monitor, identify and correct product/solutions/integration defects to maintain fully functioning applications.
Day-to-day activities:
• Responsible for level 2 support for global HR applications.
• Own overall incident management for the solutions in scope.
• Contribute to enhancements/change requests management and prioritization together with the business.
• Document requirements and propose technical solutions.
• End to end accountability for plan, build, delivery and run of enhancements/change requests.
• Monitor, identify and correct product/solutions/integration defects to maintain fully functioning applications.
• Create and maintain technical and/or user documentation to a high standard.
• Support HR applications run and implementations, solution upgrades
Professional experience:
• At least 5 years working experience in corporate IT teams / environments
• Strong experience with Workday Human Capital Management (HCM)
• Experience in integrations across different systems and platforms
• Experience with recruitment and learning management systems is a plus
• Troubleshooting skills and detailed oriented approach
Nice to have:
• Incident management, defect management, end user support knowledge
• Know how on creating and maintaining technical and/or user documentation to a high standard
• Sense of ownership and responsibility
• Knowledge of Service Now
You will get:
- Competitive remuneration package
- Performance-based bonuses
- Fully remote position
- Referral bonus program
- 24 days annual paid leave
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses, and more) Competitive remuneration package
- Free Psychological Counselling via Green Line and on the spot
- Newborn or newly adopted child bonus
- Food vouchers - 150 BGN/month
- Upskilling & reskilling training programs and e-learning hub
- Diverse career growth opportunities
- Recognition awards
- Sports cards (partially covered by the employer) and company sports initiatives
- Special company discounts
- Various social and charity initiatives
United by our passion for talent and technology, we look at the world differently.
The future won’t wait, it’s time to start engineering a smarter future. Are you ready?
Philippines only
Canada only
United States only
Spain only