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ModeaMO

Director of Project Management

Modea is a digital consultancy that partners exclusively with healthcare organizations to design and build consumer-facing websites, mobile apps, and digital products that improve the patient experience.

Modea

Employee count: 51-200

United States only

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The Director of Project Management is a pivotal leadership role responsible for driving Modea’s project management practice to new heights. As a key member of the leadership team, you will oversee the entire project management function, including team performance, portfolio delivery, and strategic direction. You will leverage data-driven insights and extensive experience to tackle complex challenges, advise team members, and drive successful outcomes for both clients and company strategic initiatives.

Here's a list of duties and responsibilities you'd take on as a Modea Director of Project Management:

  • Practice Leadership: Define and execute the strategy and goals for the project management practice, serving as the primary architect for evolving tools and workflows.
  • Strategic Translation: Act as the "bridge" between the Leadership Team (LT) and the project management team, translating annual One Page Strategic Plan (OPSP) goals into clear, measurable objectives.
  • Portfolio Oversight: Oversee the health and delivery of Modea’s Delivery Portfolio, consisting of strategic, high-priority, complex digital product development engagements.
  • Executive Account Management: Develop and maintain executive-level client relationships, ensuring satisfaction and identifying growth opportunities.
  • Team Management & Development: Directly manage, coach, and mentor a high-performing team of project managers, including hiring, regular 1:1s, performance evaluations, and accountability for their commitments.
  • Financial & Operational Management: Own the department budget and P&L, ensuring optimal resource allocation and target team billable utilization rate.
  • Personal Billable Target: Maintain a 50% billable utilization rate through senior-level account management and strategic oversight on key engagements.
  • Standards & Norms Enforcement: Evolve and enforce the "Modea PM Standard" and "Delivery Norms," ensuring high planning rigor and risk management across all projects.
  • Consultative Culture: Coach the team to move away from "task-taking" toward being true consultants who drive conversations and bring strategic insights to clients.
  • Problem Resolution: Enforce the "Think Outside the Box" rule, requiring project managers to present pressure-tested solutions/proposals before escalating issues to leadership.
  • Collaborative Partnership: Work closely with other practice leads to ensure delivery standards are unified across the broader delivery operations machine.
  • Perform other duties as assigned that are reasonably within the scope of this position.

Some critical competencies we'd like you to have are:

  • Strategic Leadership: Ability to set a compelling vision, inspire teams, and drive transformational results in a fast-paced environment.
  • Executive Presence: Commands respect and inspires confidence at all levels, from internal teams to C-suite clients, while articulating complex ideas persuasively.
  • Autonomy: A self-starter who thrives on independence and takes full ownership of the project management function.
  • Change Leadership: Skilled at navigating organizational change and aligning teams around new initiatives and methodologies.
  • Agile & Digital Mastery: Deep working knowledge of Agile at scale (Scrum) and extensive experience in digital product development.
  • Financial Acumen: Strong capability in budget management, financial forecasting, and optimizing departmental performance.

Here's a list of minimum requirements that are necessary for the role:

  • Education: Bachelor’s degree.
  • Certification: Project Management Professional (PMP).
  • Experience:
    • 10+ years in project/program/portfolio management.
    • 7+ years in people leadership, specifically leading Project Managers.
    • 5+ years in a consulting environment.
  • Technical Skills:
    • Proven experience leading and growing a consulting practice or department.
    • Strong Scrum experience in digital product development and modern DevSecOps delivery.
    • Proficiency in managing multi-million dollar portfolios with evolving scope.
  • Relationship Management: Proven track record of building trusted C-suite partnerships and expanding accounts through exceptional delivery.

Candidates with the following will be considered preferred:

  • Master’s degree (MBA), Project Management, or a relevant technical field.
  • Additional certifications: Prosci Change Management, ITIL Foundations, or Scrum certifications.
  • Industry knowledge: Healthcare industry, digital marketing, and HIPAA compliance/data privacy regulations.
  • Software proficiency: JIRA, Confluence, Miro, Toggl, and enterprise PPM platforms

Work environment:

Modeans are able to work at any location in Virginia, Tennessee, or North Carolina, unless as otherwise required by job responsibilities. We offer a modern office located in Blacksburg, VA. Our office provides an indoor space with moderate temperatures and noise levels. This allows employees to choose a fully-office, fully-remote, or hybrid work experience. Employees may occasionally need to travel to our offices or other locations for items such as training or client visits. We will also provide employees with tools to do their job at home as well as in the office.

Physical Demands:

Must be able to remain in a stationary position during the duration of the workday. Individuals must have the ability to constantly operate a computer. Must have the ability to converse with and exchange information to clients and coworkers both in person and through a computer. Capable of occasionally transporting items of 10 lbs or less to and from the office.

Additional Information:

Modea is committed to a diverse and inclusive workplace. Modea is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, veteran status, disability, age, or other legally protected status.

We aspire to be an highly inclusive employer – providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to keeping great people representative of a variety of backgrounds, perspectives, and skills, not just because it's the right thing to do, but because we believe it makes Modea stronger.

You must be legally authorized to work in the United States for this position.

Modea participates in the E-Verify program.

Modea is committed to a diverse and inclusive workplace. Modea is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, veteran status, disability, age, or other legally protected status.

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

10 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Modea

Learn more about Modea and their company culture.

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For healthcare organizations facing the challenge of connecting with today's tech-savvy consumers, Modea acts as a dedicated digital consultancy, transforming how healthcare is experienced. Many patients and healthcare consumers find the digital landscape of healthcare to be fragmented and difficult to navigate. That's why Modea focuses exclusively on this industry, bringing over a decade of experience to solve these complex problems. Our purpose is to guide healthcare organizations through digital transformation, helping them build and nurture meaningful, lasting relationships with their customers. We achieve this by partnering with our clients to identify the right digital strategies and then creating products that put control, transparency, and choice back into the hands of the consumer. Since our shift to exclusively serving the healthcare sector in 2011, we've been committed to making the healthcare experience more human and personal.

Our customers, which include top healthcare systems, need to provide their communities with intuitive websites, seamless mobile applications, and integrated digital tools that not only increase patient engagement but also drive revenue and growth. We understand that the journey to digital excellence is unique for each organization. That's why we begin by understanding their specific challenges and goals, conducting customer research, and developing strategic roadmaps. From there, our team of designers, engineers, and strategists build custom solutions from the ground up. Whether it's developing a mobile app with EHR integration, redesigning a hospital's website for a better user experience, or leveraging data and analytics to provide actionable insights, our work is designed to deliver tangible value. We've seen the impact of our products on over 177 million healthcare consumers, and we continue to innovate by bringing best practices from other industries like telecom and entertainment to the digital healthcare space, ensuring our clients are leaders in providing exceptional patient experiences.

Employee benefits

Learn about the employee benefits and perks provided at Modea.

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Work-Life Balance

We encourage a healthy work-life balance.

Career Growth

We encourage opportunities for career growth.

Disability Insurance

We provide life insurance and short- and long-term disability insurance.

Health Insurance

We offer generous employee health, dental, and vision insurance plan options that fit your needs.

View Modea's employee benefits
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Modea

Company size

51-200 employees

Founded in

2006

Chief executive officer

David Catalano, Aaron Herrington

Employees live in

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