HimalayasHimalayas logo
Millennium Systems InternationalMI

Implementation Associate

Millennium Systems International provides business management software, Meevo, for the salon and spa industry, helping businesses streamline operations, manage client relationships, and grow their revenue.

Millennium Systems International

Employee count: 201-500

United States only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Millennium Systems International is an exciting and dynamic software company based in Parsippany, NJ and was founded in 1987 to provide the beauty and wellness industry with forward-thinking, powerful management software and vital tools. We’ve built a company based on revolutionary technology, outstanding support, and more importantly, a strong passion to educate salon and spa owners on how to sustain success. Our software is utilized in thousands of salons and spas in over 36 countries, processes billions of dollars in transactions per year and is used by hundreds of thousands of users. Millennium Systems International is honored to have been named one of New Jersey's Top Workplaces for 2022-2026!

This position is responsible for all inbound inquiries through the implementation call center.
This will include clients who have Digital Implementation packages but may also include
general questions from clients who have a higher-level implementation package needing
immediate assistance.

This is a remote role.

Primary Responsibilities
  • Answers queue calls, live chats, inbound department emails
  • Completes assigned data entry projects with Meevo UI and/or data conversion templates
  • Covers scheduled milestone calls as required
  • Covers Scheduled Meevo trainings/webinars as required
Secondary Responsibilities
  • Performs general follow up calls for Implementation Specialists as needed
  • Responsible for merchant activations
  • Completing assigned onboarding tickets
  • Meevo addon / business booster setups
  • Conducts Meevo trainings as needed to assist client learning
  • Completes a variety of other “gap” projects as assigned by Implementation
Management
  • Exports data as assigned by Data Services
Requirements
  • AA/AS degree preferred
  • 1+ years of SaaS Point of Sale support or Implementation experience
  • Completion of Meevo onboarding and certification courses
  • Matching PI profile
We offer:
Paid Time Off (PTO) and Holidays
Enjoy a generous 3 weeks of Paid Time Off (PTO) that begins accruing with every pay period from your very first day! Plus, you’ll enjoy ten (10) paid holidays throughout 2026, along with five (5) paid sick days and one (1) personal day—because we believe in taking care of you!

Medical, Dental, and Vision Benefits
Your well-being is a priority! We offer subsidized Medical, Dental, and Vision plans, with coverage kicking in quickly. It's all about making sure you stay healthy, happy, and well-cared for.

Life Insurance
Peace of mind for you and your loved ones! We provide Life Insurance and Accidental Death & Dismemberment (AD&D). What’s even better? Millennium Systems International fully covers the entire cost—100% on us!

Long-Term and Short-Term Disability Insurance
Stay secure no matter what life brings your way. Short-Term and Long-Term Disability insurance. And we’ve got your back—Millennium Systems International covers the full cost of Long-Term Disability at 100%.

401(k) Retirement Plan
Plan for your future with confidence! You’ll be eligible to enroll in our robust 401(k) plan. When you do, you’ll enjoy a 100% match on up to 4% of your contributions, thanks to our Safe Harbor plan. It’s our way of helping you build a brighter tomorrow.

Learning & Development Opportunities
We foster a culture of growth and professional excellence. As part of our benefits, we offer unlimited access to Udemy’s online courses, helping you refine your skills, explore new areas, and advance your career. Whether you're deepening your expertise or learning new technologies, we’re here to support your development every step of the way.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Experience

1 year minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Millennium Systems International

Learn more about Millennium Systems International and their company culture.

View company profile

For salon and spa owners, managing the day-to-day operations while trying to grow the business can be an overwhelming challenge. Many find themselves bogged down by administrative tasks, from scheduling appointments and managing staff to tracking inventory and processing payments. This leaves little time to focus on what truly matters: delivering exceptional client experiences and fostering a thriving, creative environment. Recognizing these hurdles, Millennium Systems International developed Meevo, an all-in-one business management software designed specifically for the beauty and wellness industry. Our customers needed a solution that was more than just a booking system; they needed a true partner in their success. That's why Meevo provides a comprehensive suite of tools that streamline every aspect of their business, empowering them to save time, increase revenue, and build lasting client relationships.

Meevo is built on over three decades of industry insight and a deep understanding of the unique challenges our customers face. We know that for a salon or spa to be successful, it needs to operate efficiently. Meevo's intuitive platform helps with everything from online booking and appointment confirmations to point-of-sale transactions and detailed performance analytics. We empower our clients to understand their business on a deeper level, identifying trends and opportunities for growth. For instance, our marketing and loyalty program features enable them to engage with their clients in a more personalized way, encouraging repeat business and turning first-time visitors into loyal advocates. By automating many of the tedious back-office tasks, we give our clients the freedom to focus on their craft and their customers, ultimately helping them to not just run their business, but to see it flourish.

Employee benefits

Learn about the employee benefits and perks provided at Millennium Systems International.

View benefits

Company Events

Company picnic and holiday party sponsored events.

Gym and Beauty reimbursement

The company offers gym and beauty reimbursement to employees.

Medical, Dental, and Vision Benefits

We offer subsidized Medical, Dental, and Vision plans, with coverage kicking in quickly.

Life Insurance

We provide Life Insurance and Accidental Death & Dismemberment (AD&D). Millennium Systems International fully covers the entire cost—100% on us!

View Millennium Systems International's employee benefits
Claim this profileMillennium Systems International logoMI

Millennium Systems International

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

5 remote jobs at Millennium Systems International

Explore the variety of open remote roles at Millennium Systems International, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Millennium Systems International

Remote companies like Millennium Systems International

Find your next opportunity by exploring profiles of companies that are similar to Millennium Systems International. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan