United States onlyBuildout is a company that provides an AI deal engine for CRE brokerages. The Implementation Manager role is responsible for guiding customers through the onboarding process and ensuring a smooth transition between steps. The team is fully remote and open to candidates across most of the US.
Requirements
- 2+ years experience in a customer-facing role like customer success, support, or sales
- Experience in customer onboarding, implementation, or training is strongly preferred
- Salesforce or similar CRM experience required
- Strong project management and organization skills with the ability to manage a full pipeline of customers across the onboarding lifecycle
- Curiosity and initiative to learn technical products deeply and translate that knowledge into simple training methods for our customers
- Excitement about embracing change and contributing new ideas in a collaborative team environment
Benefits
- Flexible PTO
- 14 paid company holidays
- Paid parental leave
- 401(k) with 4% company match
- Fully remote work culture with a monthly remote work reimbursement
- Challenging problems to solve with a committed and supportive team who are invested in your growth and development
