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MGIDMG

Customer Support Engineer (junior)

MGID is a pioneering global native advertising platform that enhances revenue growth for publishers and advertisers through innovative technology.

MGID

Employee count: 501-1000

AU, AT + 16 more

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MGID is a global native advertising platform that helps brands reach unique local audiences at scale. At MGID, we empower brands and publishers to collaborate transparently through our privacy-first targeting technology. This enables advertisers to drive performance and awareness while allowing publishers to retain and monetize their audiences. Today, we’re creating unique technologies, and with your help, we aim to reach even higher.

As a Customer Support Engineer, you will have a chance to join our Support team and provide a high-level technical support of MGID system.

What You'll Do:

  • Technical support via chat and email

  • Investigating and solving issues related to different products

  • Debug and troubleshooting integrations

  • Preparing and running queries in DB

  • Widgets Design

Requirements

Who You Are:

You possess an expertise with:

  • Linux shell

  • MySQL

  • Bug Tracking Systems (Youtrack, Jira, etc.)

  • HTML5/CSS3/JS

  • RestAPI

Will be a plus:

  • Any programming language

Language proficiency:

  • Intermediate+ English level

  • Native Ukrainian

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Hiring timezones

United States +/- 0 hours, and 17 other timezones

About MGID

Learn more about MGID and their company culture.

View company profile

Through groundbreaking technology, we are revolutionizing the advertising landscape at MGID. Established in 2008, MGID has become a global leader in native advertising, providing innovative solutions for both publishers and advertisers. Our mission is to empower these stakeholders by using advanced ad tech to create meaningful and engaging advertising experiences. Our platform connects publishers with audiences through highly curated content recommendations, ensuring that advertisements feel natural and relevant to users.

With a reach of up to a billion people globally each month, MGID serves over 850 million unique visitors and provides more than 185 billion content recommendations monthly. This extensive reach has enabled us to build strong partnerships with over 10,000 publishers worldwide and operate in more than 70 languages. We pride ourselves on our commitment to transparency and operational excellence with a dedicated team of over 700 employees across our offices worldwide. Our continuous efforts to innovate include developing our proprietary fraud prevention technology, ensuring a high standard of traffic quality and user engagement, which have helped us make significant strides in the digital advertising space.

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MGID

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