Scout

We are Scout, a trusted partner in the life sciences industry with a legacy of over 30 years. Our journey began in 1995 with a simple yet powerful mission: to provide unparalleled, people-first solutions that empower clinical trials and the dedicated professionals behind them. Originally established as Meeting Protocol Worldwide, we built our foundation on planning meetings exclusively for the pharmaceutical, biotech, and clinical research sectors. As the industry evolved, so did we. Recognizing the emerging needs of clinical trials, we expanded our services to include comprehensive support for patient travel and reimbursement, as well as a secure, on-demand learning management system. Today, we're proud to be an all-in-one service provider, unifying our offerings under the Scout brand, which includes Scout Meetings, Scout Clinical, and Scout Academy.

Our commitment is to make the complex simple. We understand the intricate challenges faced by sponsors, CROs, clinical research sites, and, most importantly, the patients at the heart of every trial. We operate in over 100 countries, combining a global reach with the precision and adaptability needed to navigate diverse regulatory landscapes and logistical hurdles. Our dedicated teams, including our in-house Patient Liaisons and Patient Navigators, serve as a single point of contact, providing 24/7 live, multilingual support. We handle everything from ground and air travel to long-term housing and visa assistance, ensuring that logistical barriers never hinder participation. We streamline patient payments and reimbursements through our proprietary Scout Portal, a user-friendly, web-based platform that offers flexibility and convenience. We believe that by taking care of these critical details with a high-touch, adaptive service, we can reduce administrative burdens, enhance patient retention, and ultimately help bring new, life-saving treatments to market faster. Our passion is fueled by the inspiring stories of resilience and hope we witness every day in the trials we support.